ArizonaEnergi Posted May 6, 2013 Author Report Share Posted May 6, 2013 When the location indicator trails your car by 100-200' traveling at 45-50 on a straight road for miles, then when you make a turn it turns into whatever area is next to it at the time, but stays closer to the real position when doing 25 and shows the same turn correctly, it's clearly not a mapping error. Replacing the GPSM fixed this problem for now many people with the old map software still in place. If anyone has the same problem and uses the GPS, I recommend going through the hassle to get the hardware replaced.sometimes map data is wrong.did u verify navteq? they have a site to report errorswas there roads below ?gps thinks you are on other roads. sometimes it doesn't snap back to correct road. Quote Link to comment Share on other sites More sharing options...
wab Posted May 6, 2013 Report Share Posted May 6, 2013 suggest posting this gps issue (and other known cmax issues even mft, etc) on the nhtsa site as a complaint so they gather the data. this has more power to get a fix if there are many people reporting same issue. companies with too many complaints get warnings to resolve http://www.safercar.gov/Vehicle+Owners I thought the NHTSA only worried about safety related issues? I also thought people who follow their GPS/NAV system on to a railroad track are automatically entered in the Annual Darwin Award?http://eeob.osu.edu/events/eeob-annual-darwin-award-presentations Quote Link to comment Share on other sites More sharing options...
WNY Posted November 27, 2015 Report Share Posted November 27, 2015 Resurrecting this thread, are the issues fixed with updated? Mine is 2013 and supposedly had all the updates done (not sure the SIM GPS Card or any NAV updates?) or anything else, My GPS has been dead on since I got the car in Aug and put almost 7000 miles on it. We have taken quite a few trips with it and it's been very accurate. NOW, just tonight it started being about 200-400' off, it was saying I was on a parallel road when I was on the hiway next to it? SOmething just started happening, I haven't done anything else to the car. Quote Link to comment Share on other sites More sharing options...
ArizonaEnergi Posted November 28, 2015 Author Report Share Posted November 28, 2015 My GPS remains rock solid accurate after all updates including self-installing MFM 3.8. That error sounds like a GPS module failure. Perhaps a reboot will fix it. (I don't recall how to do that.) If that doesn't work I would take it in for a warranty fix which may require replacing the module. Quote Link to comment Share on other sites More sharing options...
WNY Posted November 28, 2015 Report Share Posted November 28, 2015 (edited) Ok, thanks. I'll keep an eye on it. just started today. I don;t what version it has in it. The Sim Card just says A4. I got on MyFord/mysync and says the it has the latest updates as of March 2014 Ver. 3.6.2 ? Edited November 28, 2015 by WNY Quote Link to comment Share on other sites More sharing options...
ArizonaEnergi Posted November 28, 2015 Author Report Share Posted November 28, 2015 (edited) That is the same sim card I have and update I had. I don't think either have anything to do with the error you are seeing since they have worked for several years for you. Edited November 28, 2015 by ArizonaEnergi Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted November 30, 2015 Report Share Posted November 30, 2015 Hi WNY, Please PM me your VIN and I'll see why you don't have version 3.8 available for download. Rebecca Quote Link to comment Share on other sites More sharing options...
fbov Posted November 30, 2015 Report Share Posted November 30, 2015 (edited) I've had problem that sounds like yours, and it required a module replacement. Look next to "Zoom Out" button for a little GPS icon with a red X. This showed up when mine malfunctioned, which was temporary. I could fix it by removing and reseating the SD card until it was corrected. TSB14-0037 R/R GPSM fixed it. No issues since, although you can confuse the poor thing if you know where you're going. HAve fun,Frank Edited November 30, 2015 by fbov Quote Link to comment Share on other sites More sharing options...
WNY Posted November 30, 2015 Report Share Posted November 30, 2015 (edited) Hi WNY, Please PM me your VIN and I'll see why you don't have version 3.8 available for download. Rebecca Haven't seen the Red X for the GPS or any errors codes. The maps all follow the car, just sometimes it's 200-500' off and shows driving on other roads parallel or a little behind on the highway at the off ramps, etc.... PM Sent. Thanks!! I still show these 2 recalls on my MyFord Page for my car. I thought they did all the updates/recalls when I bought the car back in Aug. VIN:FSA Title: 12 VOLT BATTERY TEST AND MODULE SOFTWARE UPDATEField Service Action Number: 15B04 VIN:FSA Title: SYNC WITH MYFORD/MYLINCOLN TOUCH - WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE (APIM)Field Service Action Number: 12M02 Edited November 30, 2015 by WNY Quote Link to comment Share on other sites More sharing options...
Bill-N Posted December 1, 2015 Report Share Posted December 1, 2015 VIN:FSA Title: SYNC WITH MYFORD/MYLINCOLN TOUCH - WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE (APIM)Field Service Action Number: 12M02 This is only to document the extended warranty. There's no actual update associated. Quote Link to comment Share on other sites More sharing options...
WNY Posted December 1, 2015 Report Share Posted December 1, 2015 I will check the MySync site and my dealer to see if there's an update to 3.8 or something else wrong with it.Yesteday and today, seemed to work fine. Quote Link to comment Share on other sites More sharing options...
fbov Posted December 1, 2015 Report Share Posted December 1, 2015 Interesting... there is an update available to MyFordTouch/Sync, which recently became available again in a second revision, it would appear. Possible that it could help... And 15B04 is not one I'd skip. 12M04 just makes the MFT update a covered action past the normal warranty period. Frank Quote Link to comment Share on other sites More sharing options...
livesmith Posted March 18, 2016 Report Share Posted March 18, 2016 Does anyone have the part number for the GPS module that needs to be replaced? I'm assuming it's the same one for an Energi. Mine is drifting and after a couple days at the dealer I've been told it's not covered under the SYNC warranty and that "there is no problem with the GPS module" based on the fact that they don't see any error codes. Apparently what it's actually doing is irrelevant. They are also insisting that I need a $188 map update before anything else. So at this point I'm just trying to find out what the actual item is that needs to be replaced. Thanks!Levi Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted March 18, 2016 Report Share Posted March 18, 2016 Does anyone have the part number for the GPS module that needs to be replaced? I'm assuming it's the same one for an Energi. Mine is drifting and after a couple days at the dealer I've been told it's not covered under the SYNC warranty and that "there is no problem with the GPS module" based on the fact that they don't see any error codes. Apparently what it's actually doing is irrelevant. They are also insisting that I need a $188 map update before anything else. So at this point I'm just trying to find out what the actual item is that needs to be replaced. Thanks!LeviI believe this is the GPS Module (GPSM) that is located behind the Instrument Panel Cluster (IPC). Call the dealer parts dept. and ask for the part number of the GPSM to verify? livesmith 1 Quote Link to comment Share on other sites More sharing options...
rocolema Posted March 18, 2016 Report Share Posted March 18, 2016 Everyone that has that part replaced has reported that it has fixed their drifting problem (including mine). It was free for me. Quote Link to comment Share on other sites More sharing options...
Louder North Posted March 20, 2016 Report Share Posted March 20, 2016 Does anyone have the part number for the GPS module that needs to be replaced? I'm assuming it's the same one for an Energi. Mine is drifting and after a couple days at the dealer I've been told it's not covered under the SYNC warranty and that "there is no problem with the GPS module" based on the fact that they don't see any error codes. Apparently what it's actually doing is irrelevant. They are also insisting that I need a $188 map update before anything else. So at this point I'm just trying to find out what the actual item is that needs to be replaced. Thanks!Levi Before paying $188 for an updated SD card for the nav. check on ebay for better prices. Quote Link to comment Share on other sites More sharing options...
ArizonaEnergi Posted March 20, 2016 Author Report Share Posted March 20, 2016 And the latest nav version will NOT solve this problem. Quote Link to comment Share on other sites More sharing options...
livesmith Posted March 21, 2016 Report Share Posted March 21, 2016 I believe this is the GPS Module (GPSM) that is located behind the Instrument Panel Cluster (IPC). Call the dealer parts dept. and ask for the part number of the GPSM to verify?Hmm, thanks, I hadn't seen that module yet... Maybe if I call a different dealer. The one I went to already quoted $750 for the part, so I'm sure they think it's something else. I found this video: One person on there says they have to pull fuse 67 and 79 every 6 months to fix it. So I'll try that free fix first. But they also list the GPS Antenna module as the fix:Part# CJ5Z-10E893-C Quote Link to comment Share on other sites More sharing options...
ArizonaEnergi Posted March 21, 2016 Author Report Share Posted March 21, 2016 That's the video I made. Last time I looked it had over 10,000 views. Looking at it now I should have used the other viewing mode where the map is not fixed with north being at the top, but I think it makes the point. After getting the module replaced the problem was instantly gone, and has not reappeared in the three years since then - even with the old mapping software! JAZ and livesmith 2 Quote Link to comment Share on other sites More sharing options...
fbov Posted March 21, 2016 Report Share Posted March 21, 2016 (More forum access issues continue to get in the way. Can't quote, can't paste, cant' see the forum - THIS IS BROKEN!!!) I would paste the service codes when mine was replaced, under a TSB, but PASTE is not a supported function. No longer having fun,Frank Quote Link to comment Share on other sites More sharing options...
Adrian_L Posted January 9, 2018 Report Share Posted January 9, 2018 I have just discovered that, intermittently, the central NAV arrow sits slightly above or below the road I am on. I'm assuming the warranty is over for this GPS module (car purchased March 2014). Quote Link to comment Share on other sites More sharing options...
livesmith Posted January 9, 2018 Report Share Posted January 9, 2018 I have just discovered that, intermittently, the central NAV arrow sits slightly above or below the road I am on. I'm assuming the warranty is over for this GPS module (car purchased March 2014). You probably just need a software update for the GPS module.(Which in Ford world apparently gets the module a new part# even if no hardware is changed). My 2013 Energi was showing as far as another road with an entire divided highway between it and the road I was actually on.(but only intermittently) Dealership was idiotic in about a half dozen ways and told me that there was no problem(even though they didn't drive it as far as I told them to see the error) and that if I DID want them to continue to look at it, I'd need to buy a map update for $180(even though our roads haven't changed in 20+ years). The short of it is that I ended up doing the software update myself and mine has been trouble free ever since. Quote Link to comment Share on other sites More sharing options...
Adrian_L Posted January 9, 2018 Report Share Posted January 9, 2018 Mm... interesting. I looked on the Ford site which is telling me my SYNC is up-to-date at version 3.6--even though it was November 2013 when it was installed. Where did you find the software update for the GPS module? I'd prefer a DIY fix. Quote Link to comment Share on other sites More sharing options...
livesmith Posted January 9, 2018 Report Share Posted January 9, 2018 Yeah it's not the sync software it's the actual module software. The IDS stuff that you need a programmer and the Ford software to do. It's been quite a while since I did it but as I recall I paid around $100 for the adapter and software on eBay. Really only cause I was so fed up with the dealer. It was super sketchy involving a virtual machine and a trial day on Ford software. And Ford's software makes windows 3.1 look futuristic. REALLY unintuitive in any way. But basically every single thing in your car is a module and has its open version of software/programming. The Ford software found a new version for my GPS module, I downloaded that, then updated it on the car and it's been good since. I would definitely recommend just trying to find a dealer with half a brain (I've yet to succeed there) and see if they will just update your GPS module software. Quote Link to comment Share on other sites More sharing options...
Adrian_L Posted January 10, 2018 Report Share Posted January 10, 2018 (edited) I can't even begin to express how fed up I was with our dealer. The last straw was taking the car in three times for a loose door panel, only to find it popping loose two or three days after the "repair". I fixed it myself and it has been fine since. But thanks anyway. I may try another dealer in a neighboring suburb for the module software update. Edited January 10, 2018 by Adrian_L Quote Link to comment Share on other sites More sharing options...
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