Hatchman Posted May 10, 2013 Report Share Posted May 10, 2013 Service Writer: Customer says car is acting funny. Mechanic: Told car to straighten up, be serious, and drive right. C-Max is having some very intermittent issues, each has only happened once over the last three months. All the issues have been noticed by other owners on the C-Max forum, so when they happened they weren't really a "surprise" since we heard of them happening to other owners. 1. Car stays in ICE (internal combustion engine) mode for entire drive, never, ever goes into EV (Electric Vehicle) mode no matter how long or how slow you drive it. 2. Start car, put in Drive, transmission appears to stay in neutral as car will not move when accelerator is pressed. 2. Start car, put in Reverse, and get this, car goes FORWARD. Yes, folks, the car goes forward. Class action suit just waiting to happen on this, hopefully at the minimum a safety recall or worst case a buy back. But needless to say, we can't have a car that drives (not rolls, not down hill, not "settle", but drives) in the opposite direction as the gear shift indicator. All of these are easily "reset" and "fixed" by turning the car off an back on, and each has only happened once and so far have been impossible to duplicate. I'm sure the dealership and Ford will have never heard of these before and they will probably keep the car for a while since they can't have a car running around in the opposite direction as directed, so you can see my concern for taking it to a good dealership that can actually try to come up with a solution. We love the car, just want it to "straighten up and drive right". ceemax71 1 Quote Link to comment Share on other sites More sharing options...
jmckinley Posted May 10, 2013 Report Share Posted May 10, 2013 My dealer told me Ford is working on a fix for the inadvertent reverse. It has happened to us a couple of times. Quote Link to comment Share on other sites More sharing options...
Hatchman Posted May 10, 2013 Author Report Share Posted May 10, 2013 My dealer told me Ford is working on a fix for the inadvertent reverse. It has happened to us a couple of times. Please let me know if they find out anything. I'm almost afraid to take it to the dealership since they usually say they have never heard of it, can not duplicate it, and therefore don't know what the problem is and can not fix it. Quote Link to comment Share on other sites More sharing options...
Hatchman Posted May 11, 2013 Author Report Share Posted May 11, 2013 Anyone else ever had this issue? Quote Link to comment Share on other sites More sharing options...
Testdriver Posted May 25, 2013 Report Share Posted May 25, 2013 (edited) I just bought the car today and experienced the "car in reverse goes forward" problem.Turned car off and back on and it works fine. I had the car on for 3 or 4 minutes prior to moving. Maybe the car put itself in "neutral mode"? Regardless, it seems like a software issue. Edited May 26, 2013 by Testdriver Quote Link to comment Share on other sites More sharing options...
Bill-N Posted May 25, 2013 Report Share Posted May 25, 2013 I just bought the car today and experienced the "car in reverse goes forward" problem.Turned car off and back on and it works fine. I had the car on for 3 or 4 minutes prior to moving. Maybe the car turned put itself in "neutral mode"? Regardless, it seems like a software issue. I think you're being way too kind; I'd call it a SAFETY ISSUE! Quote Link to comment Share on other sites More sharing options...
CNCGeek Posted June 1, 2013 Report Share Posted June 1, 2013 Never seen this, but mine is the bare bones turn the key type. SOMD 1 Quote Link to comment Share on other sites More sharing options...
salsaguy Posted June 1, 2013 Report Share Posted June 1, 2013 its definitely a safety issue and should be reported on the safety recall and tsb site to document it. Quote Link to comment Share on other sites More sharing options...
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