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Recurrence of battery failure


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350 replies to this topic

#341 OFFLINE   Bill-N

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Posted 14 April 2015 - 10:13 AM

I may have missed it, but has Ford divined the reason(s) for the battery failures?  It seems to me that there must be multiple reasons.  If it were just one, Ford would have identified it and fixed it by now.

 

I have experienced three failures that occurred at widely separated times and under no special conditions. Dealership did the "fix" of the day for me.  Perhaps now it really has been repaired -- or perhaps not?

 

We'll never know for sure, but I suspect not as TSB 14-0155 addresses several possible causes.

 

I had the battery replaced last week after 2.5 years and 30K+ miles of trouble-free driving.  The dealer performed 14-0155 so we'll just have to see how it goes.

 

Now, to a possible early warning: a day or two before the dead car incident, my wife reported that the radio would not turn on.  Perhaps this was a precursor to a failing battery.









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#342 OFFLINE   FordService

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Posted 14 April 2015 - 03:55 PM

First of all, I want to say welcome to the community, blaquetung!  :victory: 

 

My name is Tricia, and I’m the U.S. Ford Customer Service Representative. I’m here to assist with any questions or concerns.

 

Thx Tricia

 

Good to know you are out there if needed.  I appreciate the reply. 

Thanks Tricia, appreciate the concern.

You’re very welcome, scottwood2 and fourfins.

 

I’ll be here if you need me, and enjoy the rest of your day!  ;) 

 

As of yesterday, after approx. 10k miles of no issues, our 2013 C-MAX came up dead in the garage... Called FORD road service, got a jump, drove to the dealer, left it for testing... 

I have a 2013 Ford C-MAX SEL 303A (sunroof, remote start) I purchased May 18, 2013. I ordered it, so it was built a week or two earlier. I live in northwestern Illinois and have amassed 49,500 miles.

On March 25, 2014 my car was fixed at the dealer. My remote start had stopped working earlier in the week and when I went to start my car in the morning the engine did not start but all of the electronics did...

I may have missed it, but has Ford divined the reason(s) for the battery failures?  It seems to me that there must be multiple reasons.  If it were just one, Ford would have identified it and fixed it by now...

We'll never know for sure, but I suspect not as TSB 14-0155 addresses several possible causes.

 

I had the battery replaced last week after 2.5 years and 30K+ miles of trouble-free driving.  The dealer performed 14-0155 so we'll just have to see how it goes...

 

Thanks for the update, guys.

 

Please keep an eye on it. I recommend taking your vehicle back to the dealer to get diagnosed if the symptoms return. Be sure to contact me as well, and I’ll be happy to look into available options to assist at that time.  :) 

 

Tricia



#343 OFFLINE   jamshmi

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Posted 24 September 2015 - 10:49 PM

Greetings and WELCOME

You may have the cmax that Ford has been looking for :worship:.
Your car may be unique, the one that had a real world real time dead battery.
It was on a Ford lot when it failed, they may have never seen one before.

As a telecommunications tech my worst fear was to be dispatched on a major problem and there would "no trouble found". Customers just can't understand that high tech seemingly gets well on its own.

Again welcome and please give us periodical status reports.

 

Thank you for the gracious welcoming !

 

First status report; 7 months and 10K miles later, the C-Max has had no known battery opportunities !

 

Fyi, I did find this website  http://www.fordprobl...m/C-Max_Hybrid/ about battery dead

 

I am still trying to reach the 600 mile high club, 592/593 miles best to date averaging 44+ MPG, and

considering having tinted windows installed to achieve 2%+ MPG, but not sure the ROI is there ?

 

If the VW owners had only known that they should have purchased a C-Max !


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#344 OFFLINE   fbov

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Posted 29 September 2015 - 11:43 AM

I am still trying to reach the 600 mile high club, ...

There are simple things you can do.

- check tire pressure, and  increase tire pressures to sidewall rating

- grill blocks have been long discussed and shown effective with no downside up here in the rust belt

- use 91E0 fuel, but only for demonstration purposes; you won't save the difference in price.

- drive deeper into the tank; folks see nearly 14gal. capacity.

- drive slower... or take the back way instead of the freeway, and, finally... 

 

(drum roll please)

 

- wait until Spring.

 

Cold weather is the enemy of high mileage, especially in this car. If you have a block heater, USE IT. Many of us wish we did. You can reduce fuel consumption by keeping heat off this Winter, but shivering makes no contribution to moving the car, and the ICE still wants to warm up.

 

Have fun,

Frank


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#345 OFFLINE   raadsel

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Posted 29 September 2015 - 02:28 PM

There are simple things you can do.

- check tire pressure, and  increase tire pressures to sidewall rating

- grill blocks have been long discussed and shown effective with no downside up here in the rust belt

- use 91E0 fuel, but only for demonstration purposes; you won't save the difference in price.

- drive deeper into the tank; folks see nearly 14gal. capacity.

- drive slower... or take the back way instead of the freeway, and, finally... 

 

(drum roll please)

 

- wait until Spring.

 

Cold weather is the enemy of high mileage, especially in this car. If you have a block heater, USE IT. Many of us wish we did. You can reduce fuel consumption by keeping heat off this Winter, but shivering makes no contribution to moving the car, and the ICE still wants to warm up.

 

Have fun,

Frank

 

Actually, depending on where you are, this is a good time of year for mileage, since it isn't cold yet but is no longer hot; much like Spring.

 

Of course, for Houston, we are about to the end of summer. Then we'll get a couple of months of Fall, followed by a week of Winter and a couple of months of Spring. ;)


Edited by raadsel, 29 September 2015 - 02:29 PM.


#346 OFFLINE   Kelleytoons

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Posted 29 September 2015 - 04:47 PM

Winter?  What the heck is THAT?

 

(Oh, yeah, it's that cooler, pleasant time of the year when I can play tennis without sweating my ass off).  And, yes, MUCH better mileage (since I no longer have the A/C on all the time).



#347 OFFLINE   SnowStorm

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Posted 29 September 2015 - 06:04 PM

Winter?  That's when it snows and, at no cost, you're instantly transported into a magical, romantic world of beauty, wonder, quiet and - - - no alligators!!!


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#348 OFFLINE   Kelleytoons

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Posted 29 September 2015 - 08:38 PM

Hmm, ya know, I don't remember snow being like that at all -- it was just bitterly cold, messy, wet and turned into a dirty gray mess in a few days.

 

I like looking at it on TV though.



#349 OFFLINE   fbov

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Posted 30 September 2015 - 09:12 AM

Poster lives in Detroit.

 

Your version of Winter arrived today; 40's and rainy. I needed a jacket for the first time since Spring. We've been blessed with a very warm, dry September.

 

Frank



#350 OFFLINE   raadsel

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Posted 30 September 2015 - 02:52 PM

Poster lives in Detroit.

 

Your version of Winter arrived today; 40's and rainy. I needed a jacket for the first time since Spring. We've been blessed with a very warm, dry September.

 

Frank

 

Fall seems to be hitting here this weekend, highs will only be around 80 and the lows are dropping into the 60s. Oddly, when I lived in Germany, that was summer (not sure about Detroit, or Rochester).



#351 OFFLINE   markd

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Posted 01 October 2015 - 10:32 AM

We are looking at high fifties this weekend here in Indianapolis. This time of year I just leave the heat and ac off, same at home.






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