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rear body noise


rfaunce
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hi - my low mileage C-max has a minor but slightly aggravating noise at the rear of the car when going over some bumps. Sound like a slightly loose hatch but isn't. I have removed everything from the back of the car with no improvement and checked the battery compartment cover to ensure it is not the cause. Before I take it in to the dealer I wanted to check and see if this is a common problem or not. Thanks

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hi - my low mileage C-max has a minor but slightly aggravating noise at the rear of the car when going over some bumps. Sound like a slightly loose hatch but isn't. I have removed everything from the back of the car with no improvement and checked the battery compartment cover to ensure it is not the cause. Before I take it in to the dealer I wanted to check and see if this is a common problem or not. Thanks

 

Heading in to the dealership is a great next step, rfaunce. Keep us posted on what you hear; I'll be here if you need me to step in and help.

 

Crystal

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  • 1 month later...

Hi - this is a followup to the rear body noise I discussed a few months ago.  It occurred fairly erratically but most often when one tire or the other went over a bump but not usually both.  I had it in to the Ford dealer and they checked the hatch latch but found it OK.  I brought in back in once more and this time a tech rode in the back of the car as it was driven over a bumpy road and he determined that the noise was coming from the hatch.  The latch was replaced and the noise is not history.

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Hi - this is a followup to the rear body noise I discussed a few months ago.  It occurred fairly erratically but most often when one tire or the other went over a bump but not usually both.  I had it in to the Ford dealer and they checked the hatch latch but found it OK.  I brought in back in once more and this time a tech rode in the back of the car as it was driven over a bumpy road and he determined that the noise was coming from the hatch.  The latch was replaced and the noise is not history.

Did you let the dealer know the noise was continuing, rfaunce? Send me a PM with additional details, including your name, contact number, VIN, current mileage, and dealer preference. I'll check my resources for available next steps.

 

Rachel

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  • 3 months later...

Hi - I noticed in my response to my original post that I made a CRITICAL spelling error.  See below:

 

Hi - this is a followup to the rear body noise I discussed a few months ago.  It occurred fairly erratically but most often when one tire or the other went over a bump but not usually both.  I had it in to the Ford dealer and they checked the hatch latch but found it OK.  I brought in back in once more and this time a tech rode in the back of the car as it was driven over a bumpy road and he determined that the noise was coming from the hatch.  The latch was replaced and the noise is not NOW history.  

 

What a difference a letter makes!

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