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Windows rolled themselves today


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58 replies to this topic

#41 OFFLINE   ceemax71

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Posted 06 February 2014 - 04:14 PM

That's ridiculous that owners would get charged for this.  IMO Ford should do this for free as a goodwill gesture.  I also agree with your comment in the "Windows opened by themselves" thread that it would be nice if we could turn this on and off ourselves.

The owner can enable/disable the global open feature in the Ford Fusion (according to the Fusion owner's manual).

There should be no reason why it can't be done for the CMax.









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#42 OFFLINE   Bill-N

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Posted 06 February 2014 - 05:09 PM

That's ridiculous that owners would get charged for this.  IMO Ford should do this for free as a goodwill gesture.  I also agree with your comment in the "Windows opened by themselves" thread that it would be nice if we could turn this on and off ourselves.

 

I like the feature.



#43 OFFLINE   DaveofDurham

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Posted 06 February 2014 - 10:31 PM

I like the feature.

 

I like the feature too, except when the windows roll themselves down when I don't want them to.


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#44 OFFLINE   BullDurham

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Posted 07 February 2014 - 12:29 PM

Thanks for the information.  I'm glad to know that Ford is now making it possible for dealers to disable the feature.  I will do that in the near future.  But I'm not going back today.  My car was there for two days while they fixed the latest battery problems.  

 

The C-MAX has spent more time in the shop in the 15  months that I've owned it than my Camry did in 14 years.  



#45 OFFLINE   Cowspotdog

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Posted 24 March 2014 - 06:29 PM

I have this problem on my front passenger side window - it will go up and down by itself - I figure it just gets bored and likes to amuse itself :) :) :)



#46 OFFLINE   obob

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Posted 29 April 2014 - 07:11 PM

Windows rolled themselves today.  Third time it happened to me but this time it was raining.  I am quite disturbed.  Last time I was at the dealer I requested them be disabled and the dealer said said there wasn't a fix.  I am going to write Ashley.



#47 OFFLINE   DaveofDurham

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Posted 29 April 2014 - 07:34 PM

Windows rolled themselves today.  Third time it happened to me but this time it was raining.  I am quite disturbed.  Last time I was at the dealer I requested them be disabled and the dealer said said there wasn't a fix.  I am going to write Ashley.

 

Message #37 in this thread indicates there is a way for the dealer to turn this feature off.   Has anyone had this done on their car? 

 

[From message #37]

>>>Have the dealer look up special service message 4488:

 

Jan 08 2014 4488 -2013 CMAX Disable All Windows Open (Global Open)

 

Some customers may not want the Global Open Feature; which enables them to open all the vehicle windows by pressing and holding "unlock" button on the RKE transmitter. Global Open can be disabled using the IDS tool(version 88.01). Using IDS select Tool Box / Module Programming / Programmable Parameters / Car Configuration Parameter(s). Select Vehicle Configuration, Select Retrieve the Vehicle Configuration Data, Select Modify and Reinstate Vehicle Configuration Data, Select Global Open/Close, Select Global Open/Close Disabled. Performing this procedure is not a warrantable condition. >>>



#48 OFFLINE   bemyax

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Posted 29 April 2014 - 08:22 PM

One of the hybrid guys at my dealer followed these instructions in February to disable the feature. Total due: $27.22. It was my way of figuring out which of the two vendors to work with. The "hybrid specialist" at the other place didn't know and didn't care. (It's the punch line from an old joke. "What's the difference between ignorance and apathy? I don't know and I don't care.") 



#49 OFFLINE   mtcmax

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Posted 29 April 2014 - 11:18 PM

Twice I have asked this to be done, told twice done. Then told can not do. Even provided forum info. 



#50 OFFLINE   banditb17

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Posted 21 October 2014 - 12:02 PM

Necro!

 

I just had this happen last night. I must have bumped the keys in my pocket when doing dishes. I heard my car alarm going off so I just turned that off and didn't think anything of it. Go in the garage this morning and all my windows were down.

 

It crushed the window shade for my infant on the back passenger side. Kinda disappointed.

 

I guess I will have to be more careful next time? I guess?



#51 OFFLINE   obob

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Posted 21 October 2014 - 12:33 PM

Twice I have asked this to be done, told twice done. Then told can not do. Even provided forum info. 

 

My dealer said he couldn't do it.  I had a Ford rep help me.  Told me to go to another dealer who she said was top notch and said he could do it.  Went there.  Then was told they could not do it.  I left a message on the Ford reps machine but did not get a return call. I kind of gave up.  If my counting is correct, it happened to me 6 times.  I had put some rubber things on to help stop it but they came off.  Am going to try another thing to prevent it.  This key window thing is really is a poor design.  

 

I go dancing. I use one of those key chains that split in half so I can keep the important keys with me when I dance so they don't get stolen. It also helps for valet. It is probable that the geometry makes it worse for me.  The second dealer told me that in most Fords it can be disabled in the menus.



#52 OFFLINE   banditb17

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Posted 22 October 2014 - 08:48 AM

I don't understand a single instance where I would actually WANT this to happen?



#53 OFFLINE   kostby

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Posted 22 October 2014 - 10:50 AM

I don't understand a single instance where I would actually WANT this to happen?

I can explain how I use the Hybrid SE version (in other words, lock and unlock buttons on a physical key fob top, with no Intelligent Access fob or pushbutton start):

Car is parked outside for hours on a hot, sunny day.

As you approach the car, press to unlock and hold the 'unlock' button so all the windows roll down.

Heat trapped inside begins to escape before anyone opens a door.


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#54 OFFLINE   ScubaDadMiami

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Posted 22 October 2014 - 07:23 PM

I can explain how I use the Hybrid SE version (in other words, lock and unlock buttons on a physical key fob top, with no Intelligent Access fob or pushbutton start):

Car is parked outside for hours on a hot, sunny day.

As you approach the car, press to unlock and hold the 'unlock' button so all the windows roll down.

Heat trapped inside begins to escape before anyone opens a door.

+1. I do this all the time. It helps.


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#55 OFFLINE   DaveofDurham

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Posted 22 October 2014 - 08:26 PM

+1. I do this all the time. It helps.


+1. Me too. My observation has been that I need to hold the button down for a long time to get the windows to go down. So long that I don't think unintentional button pressing is the cause of the windows rolling themselves down which has happened twice to me.
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#56 OFFLINE   HotPotato

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Posted 25 July 2015 - 01:52 PM

+1. Me too. My observation has been that I need to hold the button down for a long time to get the windows to go down. So long that I don't think unintentional button pressing is the cause of the windows rolling themselves down which has happened twice to me.

 

Ditto. Plus, I live in a condo complex and my home is too far from my garage for the transmitter to connect anyway. It just happened again the other day. Good thing the car wasn't outside, as it has been raining.

 

I've heard this may be connected to the same 12-volt gremlins that cause dead batteries and radios not shutting off--but it happened most recently right AFTER I got the two latest C-Max software updates done. (For that matter, the radio-staying-on thing never happened before the updates, but it has now happened after them.)

 

I really, really, really love the way the car drives and feels, and it's thrifty too; there's nothing out there I like more. And yet I'm tempted to get rid of it, despite the stomach-churning depreciation. My complaints are all minor issues--a couple of window-rolling incidents, a couple of dead-battery incidents, door pillars creaking like a clapped-out hooptie, cargo area shedding its trim like a molting reptile, crashy front suspension, and a pair of noises that sound like failing bearings (OK, that last one is maybe not such a minor issue). But cumulatively, all this stuff on a car with under 40k miles does not inspire confidence.

 

In my less charitable moments, I think of Ford as the new VW circa 2003: great to drive, affordable to buy, and nice inside...but the quality of engineering, testing, assembly, and dealer service falls short.


Edited by HotPotato, 25 July 2015 - 01:59 PM.


#57 OFFLINE   jestevens

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Posted 05 August 2015 - 06:45 AM

I don't mind that the feature is there, but I wish they had the analogue, "Global Express Up" to go with "Global Express Down" .. I have to hold on to the unlock button for at least 5 seconds before it activates.

 

I had to pay the dealer a small fee in order to get them to reprogram the car to turn off the DRLs in my "fleet" issued C-MAX - with that build the headlights were on as long as the vehicle was "ready" no matter what position the dash light controls were in (sort of like a motorcycle headlight).  I found this to be really obnoxious when I would idle/park the car someplace at night, so for me it was worth $35 to turn it off and I recognize that their time is worth something.

 

On the plus side, since the service manager knew about it, and knew how to do that I feel that I've found a service location that I can trust with my C-MAX.



#58 OFFLINE   scottwood2

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Posted 05 August 2015 - 08:18 AM

I can explain how I use the Hybrid SE version (in other words, lock and unlock buttons on a physical key fob top, with no Intelligent Access fob or pushbutton start):

Car is parked outside for hours on a hot, sunny day.

As you approach the car, press to unlock and hold the 'unlock' button so all the windows roll down.

Heat trapped inside begins to escape before anyone opens a door.

I did not know this feature was there.  Very nice on a hot day in a parking lot.  Thx



#59 OFFLINE   darlstuvick

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Posted 16 November 2015 - 12:33 PM

I have had it happen several times in our garage and the dealer had no answer.  Saturday, it let them down with good old Seattle rain.  The little plastic trough between the seat and the door had a half inch of rain on the drivers side and 3/4 inch of rain on the passenger side.

 

Now we know from this forum it is the global feature. I plan on having this feature disabled as soon as possible.  It is more likely to do harm with this fob then good.  It's a wonder nothing was stolen from our car. 

 

I hate this fob, I regualrly hit the panic button when turning off the car.  In the earlier models the panic button was somewhate protected by a ridge and it didn't happen. 








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