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Peeling paint on bumper


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3 replies to this topic

#1 OFFLINE   Kristini

Kristini

    New Member

  • C-MAX Hybrid Member
  • 4 posts
  • Region:U.S. Great Lakes
  • LocationMadison WI
  • My C-MAX's Year:2015
  • Current Vehicle:C-Max Hybird SEL

Posted 25 June 2015 - 03:07 PM

Has anyone had a problem with paint peeling around back up sensors on rear bumper?  Just noticed this and wonder if this is covered under warranty.









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#2 OFFLINE   BIG ROCCO

BIG ROCCO

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 255 posts
  • Region:U.S. Mountain
  • LocationPHOENIX, AZ
  • Current Vehicle:2013 C-MAX

Posted 25 June 2015 - 04:51 PM

No, and I have to believe it is covered



#3 OFFLINE   FordService

FordService

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 354 posts
  • Region:Decline
  • LocationDearborn, Michigan
  • My C-MAX's Year:Decline
  • Current Vehicle:Model T

Posted 26 June 2015 - 03:32 PM

Has anyone had a problem with paint peeling around back up sensors on rear bumper?  Just noticed this and wonder if this is covered under warranty.

Hi Kristini,

 

Per your Warranty Guide:

 

For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first.

 

The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other appearance items that result from use and/or exposure to the elements. You, as the owner, are responsible for these items. Some examples are:

...stone chips, scratches (some examples are on paint and glass)...

 

Meagan


Edited by FordService, 26 June 2015 - 03:33 PM.


#4 OFFLINE   Kristini

Kristini

    New Member

  • C-MAX Hybrid Member
  • 4 posts
  • Region:U.S. Great Lakes
  • LocationMadison WI
  • My C-MAX's Year:2015
  • Current Vehicle:C-Max Hybird SEL

Posted 26 June 2015 - 10:43 PM

 I love my car andI park my car in a garage. I take very good care of my car wash often and park very far away so I don't get dings.  There are no scratches or stone chips. The paint looks like it didn;t  stick to the bumper under the sensor. I would expect more from a car I purchased new for over $30,000. My last 4 cars (Hondas) were purchased new and driven 3 to 10 yrs.  They never had a paint problem. This is my very first Ford and might be my last if I have to pay for this. Also 2 new recalls I lost count how many this makes. Have been trying to get the airbag recall done for 8 months they keep putting me off because they can't get the parts.








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