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Guest Message by DevFuse

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Photo
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TSB 15-0129, Cracked Leather Seat Cushion

seats tsb tsb 15-0129 seat cushion

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23 replies to this topic

#21 OFFLINE   Marc Smith

Marc Smith

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  • Region:U.S. Northeast
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  • My C-MAX's Year:2013
  • Current Vehicle:C-Max Hybrid

Posted 05 July 2017 - 01:25 PM

so does this apply beyond the 36,000 warranty?

 

just noticed this on my seats.  and I'm at 56K

 

IMG 3679

 









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#22 OFFLINE   kyledamron

kyledamron

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  • Region:U.S. Great Lakes
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  • My C-MAX's Year:2013
  • Current Vehicle:C-Max Hybrid

Posted 05 July 2017 - 04:08 PM

No, it isn't covered under your warranty since you're outside the warranty period. You might be able to contact Ford and discuss it with them to get some goodwill and see if they're willing to work with you though!

 

No cracks from the TSB on either of my seats. Lots of wear on the seat bolster, stretch & wear marks. Might get better after I actually detail the car. 



#23 OFFLINE   rjam

rjam

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  • My C-MAX's Year:2015
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Posted 05 July 2017 - 04:55 PM

Hi
My 2015 had creases that you knew were going to crack the dealer tried taking the seat cushion and adjusting the foam. This was done after sending photo to Ford. Did not fix the problem The dealer took photos again sent photos. Within a few minutes Ford agreed and sent a new seat cusion. Under warranty the car had about 18k and far less than 36 months.I do not have photo. Ford took great care in solving my problem. Also have a great dealer.

#24 OFFLINE   Marc Smith

Marc Smith

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  • Current Vehicle:C-Max Hybrid

Posted 06 July 2017 - 06:27 AM

I figured I'd ask here first the way I read the TSB is that it woudl only apply during the 3/36 b2b warranty....

 

I'll try talking to the dealer,  I don t have much goodwill with them since I don't visit them for service.

 

one would think that a seat cover would last more than 5 years with what i would consider typical mileage.

 

i'm sure its a $300+ part as well...

 

labor doesn't look to hard to remove and replace though  I guess in the short term I could pull the cover off and add some fabric tape to the inside to help keep it from pulling apart and getting any worse..








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