Bobs184000 Posted January 21, 2016 Report Share Posted January 21, 2016 I'm a new owner of a 2013 C-Max with 21,5000 miles. I've already learned a lot on this forum! My question - I bought the car and it showed no open recalls. However, I know there was atleast one 'reset ' where these cars needed a software update to help improve fuel mileage. I'm not upset with my current mpg, but how do I know if my car has received this update? I read that one of the updates was to allow EV mode at speeds over 62 mph. Is it simple enough to say that if I can attain EV mode at 65 then I've had the update? Thanks! Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted January 21, 2016 Report Share Posted January 21, 2016 I'm a new owner of a 2013 C-Max with 21,5000 miles. I've already learned a lot on this forum! My question - I bought the car and it showed no open recalls. However, I know there was atleast one 'reset ' where these cars needed a software update to help improve fuel mileage. I'm not upset with my current mpg, but how do I know if my car has received this update? I read that one of the updates was to allow EV mode at speeds over 62 mph. Is it simple enough to say that if I can attain EV mode at 65 then I've had the update? Thanks!I'd say if you can attain EV mode at or above 70 mph, you have the update. Prior to the update I could stay in EV mode up to about 66-67 mph even though the specs indicated EV up to 62 mph. Also, if owners.ford.com show nothing for your VIN, then your car should have had all recalls and appropriate FSAs installed. Quote Link to comment Share on other sites More sharing options...
Bobs184000 Posted January 22, 2016 Author Report Share Posted January 22, 2016 Thanks for the help. Owner.ford.com says no recalls and no field service actions. Quote Link to comment Share on other sites More sharing options...
djc Posted February 18, 2016 Report Share Posted February 18, 2016 You might ask your dealer to run the vin and check for service history. Should be one if the car was originally purchased or serviced there.Alternative (may cost): Carfax Quote Link to comment Share on other sites More sharing options...
jestevens Posted February 19, 2016 Report Share Posted February 19, 2016 (edited) Go here: https://www.etis.ford.com Click on the "Vehicle" tab and enter your VIN to see all the "goodies" that may apply to your vehicle. Apparently there is interesting build information too, although they seem to have misidentified a lot of Hybrid as Energi in that system for some reason. Edited February 19, 2016 by jestevens Quote Link to comment Share on other sites More sharing options...
KeivnG58 Posted May 12, 2016 Report Share Posted May 12, 2016 Actually my daughter is the new owner of a 2013 hybrid. She inherited the car. It runs and drives great (I shuttled it almost 2k miles from Texas to California) and she took it in for smog test and it failed. The technician told her to the computer could not be read, and she needed to have the computer reset and drive it more. From past experience with another car this sounds backwards as resetting the computer would start the 'clock' over again. And its certainly been driven enough (see "shuttled from TX to CA", above). There have been no 12v battery problems with this car and my Dad took it in for regular maintenance. On the of chance of finding relevant information I've searched for resetting the computer and come up empty. Quote Link to comment Share on other sites More sharing options...
raadsel Posted May 12, 2016 Report Share Posted May 12, 2016 Actually my daughter is the new owner of a 2013 hybrid. She inherited the car. It runs and drives great (I shuttled it almost 2k miles from Texas to California) and she took it in for smog test and it failed. The technician told her to the computer could not be read, and she needed to have the computer reset and drive it more. From past experience with another car this sounds backwards as resetting the computer would start the 'clock' over again. And its certainly been driven enough (see "shuttled from TX to CA", above). There have been no 12v battery problems with this car and my Dad took it in for regular maintenance. On the of chance of finding relevant information I've searched for resetting the computer and come up empty. It seems like this is something that is very possibly covered under the federally mandated emissions warranty, so long as the car has been properly maintained. Also, has the car had all the recalls performed, particularly 15E03? Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted May 13, 2016 Report Share Posted May 13, 2016 Sound like the car is "not ready". The emissions readiness monitors must be in the "ready state". If not ready, one must drive the car under certain conditions so the emissions monitoring systems have a chance to complete. This prevents owners from clearing fault codes and passing emissions. Usually normal driving for a few days with several cold starts is enough. Quote Link to comment Share on other sites More sharing options...
KeivnG58 Posted May 13, 2016 Report Share Posted May 13, 2016 Sound like the car is "not ready". The emissions readiness monitors must be in the "ready state". If not ready, one must drive the car under certain conditions so the emissions monitoring systems have a chance to complete. This prevents owners from clearing fault codes and passing emissions. Usually normal driving for a few days with several cold starts is enough. Yes, that's what I'm thinking. I've searched here and on the net, so far I haven't found any clues what those conditions are. I'm betting a series of cold starts and ??? Because besides my drive halfway across the country, she's been using it as a daily driver for three weeks.And resetting the computer would not be the right thing to do.Thanks! I'm on track I think. Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted May 13, 2016 Report Share Posted May 13, 2016 See this post. http://fordcmaxhybridforum.com/topic/4461-c-max-failed-emissions-test-for-inspection-sticker/?do=findComment&comment=53325 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.