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Struck by the battery drain curse, is it covered?


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5 replies to this topic

#1 OFFLINE   Edgar

Edgar

    New Member

  • C-MAX Hybrid Member
  • 6 posts
  • Region:Decline
  • LocationFlorida
  • My C-MAX's Year:2013
  • Current Vehicle:Scion TC

Posted 23 March 2016 - 01:55 PM

Bought a used C-Max SEL in November, very happy with it. But last month we had our first dead battery, we thought it might have been the lights but we honestly don't think that we did. We jumped it and took it home, no problems, then two days ago we tried to start it and got nothing, we saw a yellow wrench on the dash that said check manual, error message stating it was the power train, we jumped it to see if we could get it to start, and it finally did. Thought we'd have some luck will the end of the week when we could get to the dealer but again we faced the same problem.

 

This car just passed 37000 miles, 1000 past the 3 year 36000 basic, are battery issues/drain covered by the the 5 year power train? I assume since its part of the car responsible for starting it , it should be. Has anyone had any hassle dealing with this with the dealership after this point? I just wanna know before I go in there what I should expect the dealer to do.

 

On a side note, anyone who suffered this issue in the past, did past recalls fix it? It looks like the car did not receive the 2015 update, hopefully its that simple, I just hope the battery isn't the culprit.









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#2 OFFLINE   scottwood2

scottwood2

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 576 posts
  • Region:U.S. Great Lakes
  • LocationMetro Detroit
  • My C-MAX's Year:2014
  • Current Vehicle:2014 C-Max SE, 202A, Winter Package

Posted 24 March 2016 - 08:02 AM

There have been many causes and solutions posted here including some bad batteries.   I did have the issue once and no problems since (knock on wood).   I has been almost a year with no problems. 



#3 ONLINE   Plus 3 Golfer

Plus 3 Golfer

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 1,851 posts
  • Region:Decline
  • Location"Valley of the Sun" - AZ
  • My C-MAX's Year:2013
  • Current Vehicle:2013

Posted 24 March 2016 - 08:08 AM

Bought a used C-Max SEL in November, very happy with it. But last month we had our first dead battery, we thought it might have been the lights but we honestly don't think that we did. We jumped it and took it home, no problems, then two days ago we tried to start it and got nothing, we saw a yellow wrench on the dash that said check manual, error message stating it was the power train, we jumped it to see if we could get it to start, and it finally did. Thought we'd have some luck will the end of the week when we could get to the dealer but again we faced the same problem.
 
This car just passed 37000 miles, 1000 past the 3 year 36000 basic, are battery issues/drain covered by the the 5 year power train? I assume since its part of the car responsible for starting it , it should be. Has anyone had any hassle dealing with this with the dealership after this point? I just wanna know before I go in there what I should expect the dealer to do.
 
On a side note, anyone who suffered this issue in the past, did past recalls fix it? It looks like the car did not receive the 2015 update, hopefully its that simple, I just hope the battery isn't the culprit.

12 V batteries fail. Have you had the battery tested? Autozone should testit for no charge.
  • ptjones likes this

#4 OFFLINE   maxine

maxine

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  • C-MAX Hybrid Member
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  • Region:U.S. Northeast
  • LocationVirginia
  • My C-MAX's Year:2015
  • Current Vehicle:C-Max Hybrid

Posted 21 September 2016 - 09:32 PM

We have two CMax, a 2015 and a 2013.  I bought the 2013 used and had a dead battery after two weeks and another after 3 months.  After the last dead battery, I changed one thing and have not had a dead battery for going on 6 months.  I turned off the climate control/fan every time I parked the car.  I had left it "on" the night before my second dead battery.  So, you might try turning everything off before leaving the car overnight (or whenever you park it) and maybe that helps.  

 

I also bought a battery tester that plugs into the 12V spot to test my battery and the charging system since the second dead battery and every time I am getting a good reading.  So here hoping by turning off the climate control/fan all the time when I park takes care of the problem.  



#5 OFFLINE   Adrian_L

Adrian_L

    C-Max Hybrid Member

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  • 680 posts
  • Region:Canada British Columbia
  • LocationVancouver, BC
  • My C-MAX's Year:2013
  • Current Vehicle:2013 SEL

Posted 26 September 2016 - 01:44 PM

Battery testers have not proven to help in any significant way.  I remember one post where the battery was healthy (tested) at 1 a.m and then dead at 6 a.m.    The best advice I have read it to buy one of these new lithium-ion battery jumpers for $50-75 and throw it in the trunk. 

 

Definitely if you bought the car used, the problem might be simply an old battery.



#6 OFFLINE   cmax-nynj

cmax-nynj

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 126 posts
  • Region:U.S. Northeast
  • LocationNY, NJ, CT
  • My C-MAX's Year:2013
  • Current Vehicle:SE

Posted 07 November 2016 - 01:47 PM

Absolutely, the Lithium Ion jumper helps and it fits in the door pocket.

 

Lately my Torque App shows a steady 14.5V while driving.  I remember it would dip into 13.x Volts before but not anymore.  Lower voltage means there is less charging going on.  Is this an indication of weak 12V battery?  My 12V battery was changed once in 2014. I believe only the dealer carries this special size battery.


Edited by cmax-nynj, 07 November 2016 - 01:52 PM.







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