Bought a used C-Max SEL in November, very happy with it. But last month we had our first dead battery, we thought it might have been the lights but we honestly don't think that we did. We jumped it and took it home, no problems, then two days ago we tried to start it and got nothing, we saw a yellow wrench on the dash that said check manual, error message stating it was the power train, we jumped it to see if we could get it to start, and it finally did. Thought we'd have some luck will the end of the week when we could get to the dealer but again we faced the same problem.
This car just passed 37000 miles, 1000 past the 3 year 36000 basic, are battery issues/drain covered by the the 5 year power train? I assume since its part of the car responsible for starting it , it should be. Has anyone had any hassle dealing with this with the dealership after this point? I just wanna know before I go in there what I should expect the dealer to do.
On a side note, anyone who suffered this issue in the past, did past recalls fix it? It looks like the car did not receive the 2015 update, hopefully its that simple, I just hope the battery isn't the culprit.