Jump to content

Custom Search




Welcome to the C-MAX Hybrid Forum


Sign In  Log in with Facebook

Create Account
Welcome to the C-MAX Hybrid Forum. You must register to create topics or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Here's some member benefits:
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members
  • Create photo albums and post images. . .more!
Click here to create an account now
 
Guest Message by DevFuse

Get you C-MAX Hybrid Registered in the official Ford Authorized Registry. More here.


Photo
- - - - -

New owner-MFM issue

MFM energi

  • Please log in to reply
8 replies to this topic

#1 OFFLINE   Jimmy Fett

Jimmy Fett

    New Member

  • C-MAX Hybrid Member
  • 6 posts
  • Region:U.S. Southern Atlantic
  • LocationPine Swamps
  • My C-MAX's Year:2013
  • My C-MAX's Color:Ice Storm
  • Current Vehicle:C-MAX Energi

Posted 18 May 2016 - 10:04 PM

Hi. I bought a 2013 C-Max Energi this past weekend and I'm still trying to navigate all of the new bells and whistles. The sheer number of options is baffling. I've noticed that I have access to MyFord Mobile but when I tried to register my vehicle it says that it is already registered to another email address, which I presume is the former owner. Not only would I like to have full access to this option but I would like to limit  the former owner's access to my vehicle. Does anyone have any guidance in this matter? I don't see on the MFM site an option to contact the administrators. Any help would be greatly appreciated.

 

As an aside, I'm excited to be part of this community and am pleased to see so many owners who are obviously as enamored with their vehicles as I am, even after years of ownership.









Lose this advertisement by becoming a member. Click here to create a free account.


#2 OFFLINE   markd

markd

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 362 posts
  • Region:U.S. Great Lakes
  • LocationUnited States
  • My C-MAX's Year:2014
  • My C-MAX's Color:Ice Storm
  • Current Vehicle:c-max sel

Posted 19 May 2016 - 04:32 AM

Welcome, hopefully someone will have an answer to your question.

#3 ONLINE   Plus 3 Golfer

Plus 3 Golfer

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 1,666 posts
  • Region:Decline
  • LocationTN
  • My C-MAX's Year:2013
  • My C-MAX's Color:Oxford White
  • Current Vehicle:2013

Posted 19 May 2016 - 05:22 AM

Hi. I bought a 2013 C-Max Energi this past weekend and I'm still trying to navigate all of the new bells and whistles. The sheer number of options is baffling. I've noticed that I have access to MyFord Mobile but when I tried to register my vehicle it says that it is already registered to another email address, which I presume is the former owner. Not only would I like to have full access to this option but I would like to limit  the former owner's access to my vehicle. Does anyone have any guidance in this matter? I don't see on the MFM site an option to contact the administrators. Any help would be greatly appreciated.

 

As an aside, I'm excited to be part of this community and am pleased to see so many owners who are obviously as enamored with their vehicles as I am, even after years of ownership.

Call Customer Service.  I had an issue when I originally registered and they corrected things while on the phone.  I don't recall whether they transferred my call or took care of it themselves.



#4 OFFLINE   Jimmy Fett

Jimmy Fett

    New Member

  • C-MAX Hybrid Member
  • 6 posts
  • Region:U.S. Southern Atlantic
  • LocationPine Swamps
  • My C-MAX's Year:2013
  • My C-MAX's Color:Ice Storm
  • Current Vehicle:C-MAX Energi

Posted 20 May 2016 - 04:23 AM

Thanks. I sent an email but I guess it's still in the wild blue yonder of the internet. I'll dig up the number and give them a call.

#5 ONLINE   Plus 3 Golfer

Plus 3 Golfer

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 1,666 posts
  • Region:Decline
  • LocationTN
  • My C-MAX's Year:2013
  • My C-MAX's Color:Oxford White
  • Current Vehicle:2013

Posted 20 May 2016 - 05:40 AM

Thanks. I sent an email but I guess it's still in the wild blue yonder of the internet. I'll dig up the number and give them a call.

Do you have a question about Ford, Mercury or Lincoln?

Ford and Mercury United States

1-800-392-3673

1-800-232-5952 (TDD for the Hearing Impaired)

Monday-Friday, 8:00 a.m.- 8:00 p.m. Eastern Time

Saturday, 9:00 a.m.- 5:30 p.m. Eastern Time

Ford and Mercury Canada

1-800-565-3673

Monday-Friday, 8:30 a.m.- 5:00 p.m. Local Time

Lincoln United States

1-800-521-4140

1-800-232-5952 (TDD for the Hearing Impaired)

Monday-Friday, 8:00 a.m.- 8:00 p.m. Eastern Time

Saturday, 9:00 a.m.- 5:30 p.m. Eastern Time

Lincoln Canada

1-800-387-9333

Monday-Friday, 8:30 a.m.- 5:00 p.m. Local Time



#6 OFFLINE   FordIVTteam

FordIVTteam

    C-Max Hybrid Member

  • Official Ford Motor Co.
  • 180 posts
  • Region:Decline
  • LocationDearborn, MI
  • My C-MAX's Year:Decline
  • My C-MAX's Color:Decline
  • Current Vehicle:C-MAX

Posted 20 May 2016 - 08:35 AM

Hi. I bought a 2013 C-Max Energi this past weekend and I'm still trying to navigate all of the new bells and whistles. The sheer number of options is baffling. I've noticed that I have access to MyFord Mobile but when I tried to register my vehicle it says that it is already registered to another email address, which I presume is the former owner. Not only would I like to have full access to this option but I would like to limit  the former owner's access to my vehicle. Does anyone have any guidance in this matter? I don't see on the MFM site an option to contact the administrators. Any help would be greatly appreciated.

 

As an aside, I'm excited to be part of this community and am pleased to see so many owners who are obviously as enamored with their vehicles as I am, even after years of ownership.

 

Hi Jimmy Fett,

 

Congrats on your purchase! Try a master reset: http://owner.ford.co...ster-reset.html The reset will disassociate your vehicle from all MyFord Mobile accounts. When you log back into the app or site, you will be prompted to add a vehicle. If asked to retrieve historical data, select NO.

 

Let me know if this helps.

 

Shaay


Edited by FordIVTteam, 20 May 2016 - 08:35 AM.

  • markd likes this

#7 OFFLINE   Jimmy Fett

Jimmy Fett

    New Member

  • C-MAX Hybrid Member
  • 6 posts
  • Region:U.S. Southern Atlantic
  • LocationPine Swamps
  • My C-MAX's Year:2013
  • My C-MAX's Color:Ice Storm
  • Current Vehicle:C-MAX Energi

Posted 23 May 2016 - 12:52 AM

Thank you all. The reset worked like a charm.

#8 OFFLINE   Jimmy Fett

Jimmy Fett

    New Member

  • C-MAX Hybrid Member
  • 6 posts
  • Region:U.S. Southern Atlantic
  • LocationPine Swamps
  • My C-MAX's Year:2013
  • My C-MAX's Color:Ice Storm
  • Current Vehicle:C-MAX Energi

Posted 24 May 2016 - 09:53 AM

Well, thought it worked like a charm. My clock for step 4 keeps resetting to 23 hours. Any thoughts?

#9 OFFLINE   Bill-N

Bill-N

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 623 posts
  • Region:U.S. Northeast
  • LocationConnecticut
  • My C-MAX's Year:2013
  • My C-MAX's Color:Ice Storm
  • Current Vehicle:C-Max SEL

Posted 25 May 2016 - 02:08 PM

Well, thought it worked like a charm. My clock for step 4 keeps resetting to 23 hours. Any thoughts?

 

There's a clock setting that determines whether time is displayed in 12 or 24 hour format.








Custom Search





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Privacy Policy TERMS OF SERVICE ·