I purchased a 2013 C-Max SEL (303A pkg) this past September with a little over 52,000 miles. I have dealer details of past service that gives me the feeling that the car was well taken care of.
Now with colder weather coming to Tenessee the heating unit is blowing warmer air into the cabin and I notice it wasn't switching to the floor vents. It only blows the air through the dash vents. When I raise the heat temperature it still flows only though the dash vents. Switching to manual push button 'floor vents' does nothing. Still blows from the dash vents.
I took it to my trusted Ford service dealer of 4 years for their advise and they tell me it is a 10 hour job to get into the dash and replace the housing unit. If I understood them completely the housing unit has all the air flow valves and is very complex and needs to be replaced. The cost is quoted at $1,663.72. 10 hours x $95/hr. labor and I assume the balance is the cost of the housing.
Does anyone have some advise for me to consider before I invest this amount of money? My wife thinks an extra pair of socks may work. Me, not so much....