To answer the question about 3.8. That version was removed from accounts due to issues with the self-installation process. Because of this, no one is able to download 3.8 from their Owner accounts. In most cases, you're able to have the update installed (at no cost to you) at the dealer under the 12M02 Customer Satisfaction Program.
Thank you for the update. Yes, I knew I could go to the dealer and I also knew that v3.8 came out not because Ford notified me but because of this forum. But that still begs the question as to how would we ever know that v3,8 was available under 12m02? As I said before, most owners likely do not visit forums and would likely never know that that were running an outdated version rather than v3.8.