Hi and thanks for reading this and hopefully helping me.
I have a 2013 C-Max with Equipment Group 303A which shows it includes remote start. I bought the car used from a body shop after it had been in an accident. The key fobs that came with it are the none IA type hence no remote start button. I suspect the original keys were lost and replaced with the cheaper ones. A friend who is a technician at my Ford dealer has tried to program an IA fob for me using his computer and tried 2 new fobs but they won't program. He is now saying that the car is NOT equipped with remote start but I have my doubts. I have been doing some reading and I understand that there might be 2 different IA keys and I think maybe the ones he got from their parts dept. were the wrong ones.
Any help would be greatly appreciated.