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SYNC software updates installation question


JacksMax
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I was notified that I had an update available for SYNC. I downloaded the latest SYNC software to my USB drive. 

Then started the install. Everything seemed to be moving along till Play Menu appeared. the next step indicated the 

display should show SYNC USB and then to press OK. I waited 40 minutes for SYNC USB to show but it never did.

Play Menu was still showing. I got bored and quit. How long does this suppose to take?  Will a dealer do this for free?

Thanks for any input or advise.

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I was notified that I had an update available for SYNC. I downloaded the latest SYNC software to my USB drive. 

Then started the install. Everything seemed to be moving along till Play Menu appeared. the next step indicated the 

display should show SYNC USB and then to press OK. I waited 40 minutes for SYNC USB to show but it never did.

Play Menu was still showing. I got bored and quit. How long does this suppose to take?  Will a dealer do this for free?

Thanks for any input or advise.

Make sure you use a good quality USB stick. I had one that didn't work. It got part way and then hung up. I switched sticks and it worked fine.

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