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Guest Message by DevFuse

Get you C-MAX Hybrid Registered in the official Ford Authorized Registry. More here.


Photo
- - - - -

Loud roar

Transmission.

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5 replies to this topic

#1 OFFLINE   CassidyB

CassidyB

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 142 posts
  • Region:U.S. Mississippi Valley
  • LocationBirmingham
  • Current Vehicle:2013 C-Max SEL

Posted 04 January 2018 - 03:22 PM

Add my C-max to the list of bad transmissions. 2013 purchased new September 2012. Roar started around 60k. Currently at 62k. Local dealer is currently trying to determine damage. Really hate the Focus rental , but kind of nice not dwelling on MPGs. 80% city 20% hwy miles.
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#2 OFFLINE   Plus 3 Golfer

Plus 3 Golfer

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 1,982 posts
  • Region:Decline
  • Location"Valley of the Sun" - AZ
  • My C-MAX's Year:2013
  • Current Vehicle:2013

Posted 04 January 2018 - 04:01 PM

Add my C-max to the list of bad transmissions. 2013 purchased new September 2012. Roar started around 60k. Currently at 62k. Local dealer is currently trying to determine damage. Really hate the Focus rental , but kind of nice not dwelling on MPGs. 80% city 20% hwy miles.

Do you have an extended warranty?  There is some concern that if the transmission issue is "outside the planetary gear set and two motors" that the 7 yr./100k mile Unique Hybrid Warranty may not apply as Ford now has a transmission kit to replace just the failed bearing / gear that is normally the issue.  So, dealer may not have replace the entire transmission and Ford may not cover the kit fix under the Hybrid warranty.  Also, you are beyond the 5yr/60k miles "normal" powertrain warranty.

 

Let us know the outcome.


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#3 OFFLINE   ptjones

ptjones

    C-Max Hybrid Member

  • C-MAX Hybrid Platinum Member
  • 3,609 posts
  • Region:U.S. Southern Atlantic
  • LocationNewnan, GA
  • My C-MAX's Year:2013
  • Current Vehicle:2013 C-MAX SEL

Posted 04 January 2018 - 04:06 PM

I also agree that would be good info to know for everyone else. :)

 

Paul



#4 OFFLINE   MtnMarty

MtnMarty

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 183 posts
  • Region:U.S. Southern Atlantic
  • LocationAsheville, NC
  • Current Vehicle:Ford C Max Hybrid

Posted 07 January 2018 - 11:15 AM

I recently had my 2013 SEL transmission replaced completly by my dealer. No questions asked and I paid nothing. Took a bit over a week and I had a new Focus loaner for that time from the dealer...also free. My car had 79,000 miles on it as well.
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#5 OFFLINE   ptjones

ptjones

    C-Max Hybrid Member

  • C-MAX Hybrid Platinum Member
  • 3,609 posts
  • Region:U.S. Southern Atlantic
  • LocationNewnan, GA
  • My C-MAX's Year:2013
  • Current Vehicle:2013 C-MAX SEL

Posted 07 January 2018 - 01:07 PM

I recently had my 2013 SEL transmission replaced completly by my dealer. No questions asked and I paid nothing. Took a bit over a week and I had a new Focus loaner for that time from the dealer...also free. My car had 79,000 miles on it as well.

That's the way it's suppose to go. :) It did for me too.

 

Paul



#6 OFFLINE   CassidyB

CassidyB

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 142 posts
  • Region:U.S. Mississippi Valley
  • LocationBirmingham
  • Current Vehicle:2013 C-Max SEL

Posted 07 January 2018 - 05:20 PM

Still no update. My dealer is slow. A little concerned about the 10 day car rental expiring before I get the C-Max back. Not liking the Focus. Roofline is too low.
  • ptjones likes this






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