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Foot activated liftgate - two kicks to open?


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52 replies to this topic

#41 OFFLINE   VirginiaRick

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Posted 06 April 2013 - 02:44 PM

Maybe it's a proximity thing.









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#42 OFFLINE   wab

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Posted 06 April 2013 - 03:32 PM

I was at the dealer yesterday picking up my plates, and wouldn't you know it, every time the salesman tried it with doors locked the damned thing opened on the first try. Got back home and it takes me two kicks when locked.  :banghead:

 

I think they issue the service writers and salesman special shoes.



#43 OFFLINE   C-MAXER

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Posted 06 April 2013 - 03:33 PM

Maybe it's a proximity thing.

 

It has happen to me a few times.  After seeing threads on this and thus realizing that maybe it not simply operator error, I've paid a little more attention when using it.  I'm thinking it's maybe the access proximity sensor not waking up fast enough.   I'm not 100% but I think the times mine has only unlocked was when the car had been idle for a long time (hours).   Also if I touch a door handle first before continuing to the back, it opens and raises with one kick.

 

 Are "regular" key SE owners having issues with the optional power lift gate ?   If not, then I think we can quickly narrow this down.

 

Edit: only one SE owner (for sure in this thread) has reported an issue and that was using the remote (that could have been operator error, I've done it too).  So has anyone SE or SEL had an issue with using the rear hatch button ON THE DASH?  


Edited by C-MAXER, 06 April 2013 - 03:42 PM.


#44 OFFLINE   VirginiaRick

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Posted 06 April 2013 - 03:53 PM

As I said over in another thread, for any Seinfeld fans out there, we just need to make sure we have Elaine with us: ;)

 

VR

 

 



#45 OFFLINE   leenanj

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Posted 06 April 2013 - 04:03 PM

I was at the dealer yesterday picking up my plates, and wouldn't you know it, every time the salesman tried it with doors locked the damned thing opened on the first try. Got back home and it takes me two kicks when locked.  :banghead:

 

The mistake I made when trying to adjust the rear hatch and actually thought I had it fixed was that after locking the car you have to wait

about 10 seconds for the computer to arm the alarm. If you try the kick before that 10 seconds it only take one kick.

After that 10 seconds it takes the two kick.

 

Not sure what Ford needs to do to fix this, hardware or software problem, or maybe they feel this is a safety feature

so the hatch won't open while driving down the road.



#46 OFFLINE   zhackwyatt

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Posted 06 April 2013 - 06:42 PM

The mistake I made when trying to adjust the rear hatch and actually thought I had it fixed was that after locking the car you have to wait

about 10 seconds for the computer to arm the alarm. If you try the kick before that 10 seconds it only take one kick.

After that 10 seconds it takes the two kick.

 

Not sure what Ford needs to do to fix this, hardware or software problem, or maybe they feel this is a safety feature

so the hatch won't open while driving down the road.

It's not a feature, its software problem with the sensor being asleep per other posts on this forum quoting a ford engineer.



#47 OFFLINE   erwhitham

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Posted 08 April 2013 - 01:26 PM

It has happen to me a few times.  After seeing threads on this and thus realizing that maybe it not simply operator error, I've paid a little more attention when using it.  I'm thinking it's maybe the access proximity sensor not waking up fast enough.   I'm not 100% but I think the times mine has only unlocked was when the car had been idle for a long time (hours).   Also if I touch a door handle first before continuing to the back, it opens and raises with one kick.
 
 Are "regular" key SE owners having issues with the optional power lift gate ?   If not, then I think we can quickly narrow this down.
 
Edit: only one SE owner (for sure in this thread) has reported an issue and that was using the remote (that could have been operator error, I've done it too).  So has anyone SE or SEL had an issue with using the rear hatch button ON THE DASH?  

Just found that interior trunk button. Worked fine.

#48 OFFLINE   C-MAXER

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Posted 08 April 2013 - 04:26 PM

Just found that interior trunk button. Worked fine.

 

 

Yup, I have never had the button misbehave so that leads me to believe that it's not a latch mechanism or seal issue.  This weekend while running errands and after only 10-15 mins. from powering down, I had the rear kick method unlock but not lift.


Edited by C-MAXER, 08 April 2013 - 04:28 PM.


#49 OFFLINE   Jeff

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Posted 08 May 2013 - 04:03 PM

Ford issued a TSB on 6-May.  I just took my CMAX to the dealer and they applied a software / firmware patch.  Hopefully, this takes care of this problem.  I will know tomorrow morning.



#50 OFFLINE   JohnTrigger

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Posted 01 June 2013 - 06:33 AM

I got the FSA (Field Service Action, sort of like a recall for non-dangerous things, and unlike a TSB, you don't have to prove you have the issue to get the fix) reprogram for the liftgate done yesterday.  Dealer installed new firmware for the hatch from their IDS system, and now it works with one kick each time.  Prior to the FSA, it would require two kicks if the vehicle was shut down for more than about 3 minutes.  Now it works like it should



#51 OFFLINE   Buddy Fuller

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Posted 20 January 2016 - 06:45 PM

How about going down the road and the liftgate opens by itself and your groceries fall out on the road.  This is not funny.  Or leave leave your car parked Down Town and come back and the liftgate is open.  Glad there was nothing inside to steal???  Is there a problem that Ford is not letting us know about.. Is there a recall I am not aware about???



#52 ONLINE   Plus 3 Golfer

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Posted 20 January 2016 - 06:57 PM

How about going down the road and the liftgate opens by itself and your groceries fall out on the road.  This is not funny.  Or leave leave your car parked Down Town and come back and the liftgate is open.  Glad there was nothing inside to steal???  Is there a problem that Ford is not letting us know about.. Is there a recall I am not aware about???

You are responding to a thread that is over 2 1/2 years old.  You have a 2014 C-Max.  Your C-Max likely has the update. :)  You can check owners.ford for applicable FSA and recalls.



#53 OFFLINE   Adrian_L

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Posted 20 January 2016 - 07:33 PM

Mine is random...sometimes one kick, other times 4 or 5 kicks.. People stare at you when you appear to be kicking your car.

 

Sometimes I think my car knows if I am carrying a heavy box or have both hands full, and it will require more kicks.








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