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Rear Lift Gate latch


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29 replies to this topic

#1 OFFLINE   air463

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Posted 14 December 2012 - 12:19 PM

I have been having an issue with my rear liftgate hatch not closing all the way.  It will close but does not latch tight.  I get the liftgate ajar message on the instrument panel.  Is anyone else having this problem. 









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#2 OFFLINE   Chinto

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Posted 14 December 2012 - 01:40 PM

No issues with mine.  Is yours manual or powered?  



#3 OFFLINE   AgentCMAX

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Posted 14 December 2012 - 04:42 PM

I have been having an issue with my rear liftgate hatch not closing all the way.  It will close but does not latch tight.  I get the liftgate ajar message on the instrument panel.  Is anyone else having this problem. 

 

All the time.  I have to close it very hard.  I noticed (although only just once) that when the ajar message was displayed, the hatch does seem loose on the right side.

 

EDIT:  I have a manual hatch.


Edited by AgentCMAX, 14 December 2012 - 04:47 PM.


#4 OFFLINE   air463

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Posted 14 December 2012 - 06:32 PM

No issues with mine.  Is yours manual or powered?  

I have the power lift gate.  Update.... The my Ford dealer contacted me and said they were ordering a new liftgate latch to see if that fixes the issue. 



#5 OFFLINE   roninsd

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Posted 15 December 2012 - 02:09 AM

I've had the same problem, but figured out (I think) what was causing it.  The car is VERY airtight.  Try leaving one of your doors or windows open, and then closing the hatch: see if that makes a difference. 

I've just gotten into the habit of closing it harder, and making sure that the lights in the back go off (they won't if it's not closed all the way).



#6 OFFLINE   locot

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Posted 15 February 2013 - 11:04 PM

Any update to this? I'm getting the same problem.

I have the power lift gate.  Update.... The my Ford dealer contacted me and said they were ordering a new liftgate latch to see if that fixes the issue. 



#7 OFFLINE   zhackwyatt

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Posted 15 February 2013 - 11:11 PM

I have found that when I try to close the liftgate myself, it will not always close.  If I let the car do it, it will close everytime.

 

Are you trying to close it by hand  when you have these problems?



#8 OFFLINE   locot

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Posted 16 February 2013 - 10:09 AM

I have the sel 302a with the power lift trunk. It will come down try to seat itself but the latch doesn't seem to catch. I'm getting the trunk lift anar message in the display panel.

#9 OFFLINE   salman

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Posted 18 February 2013 - 04:22 PM

TSB 12-12-06 calls for adjustment of the latch on the hatch lid. Ask your dealer to look it up.



#10 OFFLINE   locot

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Posted 18 February 2013 - 10:04 PM

TSB 12-12-06 calls for adjustment of the latch on the hatch lid. Ask your dealer to look it up.


Do you have the details for this tsb? The cause and what is done to fix?

Dealer made some adjustments but the trunk space gap isn't quite perfect. Right side is tighter than the left.

Also, is there a list of all the current tsbs for the c max.

#11 OFFLINE   salman

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Posted 18 February 2013 - 10:44 PM

The TSB calls for adjusting the latch because people were having trouble with the lid not closing fully or properly.

 

I know about the TSB because of dead 12 volt problems. Ford's hotline for service techs recommended performing the TSB in case a hatch not closing could have been draining the battery. No reason to think that was the problem.

 

There is not yet a publicly available list of TSBs that I can find. So far I think we need to depend on the dealer service departments.



#12 OFFLINE   air463

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Posted 22 February 2013 - 10:51 PM

Update on my rear liftgate latch.  Ford dealer installed a new one and no more problems.  My dealer said there was no adjustment for the latch, thats why they just installed a new one



#13 OFFLINE   fresnoman

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Posted 11 April 2013 - 10:42 AM

Mine developed same issue. Took it in to selling dealer. They adjusted two stops on the side saying they fixed issue. But it didnt when i tried it. Good thing I tried it before leaving. They they took it back in to the shop.
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#14 OFFLINE   fresnoman

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Posted 11 April 2013 - 11:05 AM

No luck, service department was puzzled. Told bout what I have read in this forum and they are ordering a new latch. This forum rocks!

#15 OFFLINE   Mr T

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Posted 07 May 2013 - 02:00 PM

There is a TSB just put out regarding the auto close rear hatch on the SEL.  When all windows & doors are closed the rear hatch would not fully close showing an "ajar" reading on the dash.  Was due to pressure inside the car.  Dealer thought there was no adjustment to the lower hatch lock but apparently there is.  Took back to Ford after waiting a month for results and adjustment was made per Ford Hot Line Team.  If you are still having problems contact your dealer and have them research the TSB, sorry I don't have the # FINALLY!


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#16 OFFLINE   zhackwyatt

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Posted 07 May 2013 - 05:21 PM

Anyone else know the number?



#17 OFFLINE   ceemax71

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Posted 07 May 2013 - 06:14 PM

TSB 12-12-6,  LIFTGATE DOES NOT POWER CLOSE OR THE LIFTGATE AJAR LIGHT IS ON

 

Fix is to adjust the stop bumpers.



#18 OFFLINE   zhackwyatt

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Posted 07 May 2013 - 06:40 PM

Hmm, can't find that one on Google.  Sounds easy enough to fix myself though.



#19 OFFLINE   eaglover

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Posted 27 January 2014 - 11:59 AM

I have had the opposite problem.  Often, it's difficult to get my liftgate to open in cold weather.  Mine is a manual liftgate, not a power one.

 

When I try to open it in the cold either with the key fob or just with my hand, the latch sounds like it’s trying to undo itself, but it takes quite a few tries either with the key fob or manually to get it to truly unlatch and open.

 

Sometimes, I just stand there staring at the liftgate after having tried to get it to open many times and poof!  The latch will unlatch finally.

 

When I was at the dealer today for another problem (a Check Fuel Fill Inlet warning problem), I asked them to look into this liftgate issue. They could not recreate the problem. The service advisor said that perhaps it was too warm. The written service report says that they lubricated the striker/latch.  We'll have to see if that solves the problem.

 

Has anyone else had this problem with the manual liftgate, and if so, did you find a fix?



#20 OFFLINE   Bill-N

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Posted 27 January 2014 - 01:27 PM

I have had the opposite problem.  Often, it's difficult to get my liftgate to open in cold weather.  Mine is a manual liftgate, not a power one.

 

When I try to open it in the cold either with the key fob or just with my hand, the latch sounds like it’s trying to undo itself, but it takes quite a few tries either with the key fob or manually to get it to truly unlatch and open.

 

Sometimes, I just stand there staring at the liftgate after having tried to get it to open many times and poof!  The latch will unlatch finally.

 

When I was at the dealer today for another problem (a Check Fuel Fill Inlet warning problem), I asked them to look into this liftgate issue. They could not recreate the problem. The service advisor said that perhaps it was too warm. The written service report says that they lubricated the striker/latch.  We'll have to see if that solves the problem.

 

Has anyone else had this problem with the manual liftgate, and if so, did you find a fix?

 

I think the latch and lock are one in the same electrically operated mechanism.  I often give the manual liftgate a quick pull and it won't open.  Then I remember and pull slowly to give it a chance to unlatch/unlock and it then opens fine.








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