newtoford

Just got the the 2013 Ford C-Max SEL (push button start) Tuesday night. My wife and I were really excited to have our first new car (been only buying used cars entire life). We've both driven other cars like Prius, etc before so are familiar with hybrids. Friday morning my wife drives the car for the second time since we drove it home to drop off our three year old at school. She pushes the green start button with brakes pressed down, and noticed the service engine light was on. She thought it would turn off and disappear once the car was engaged, shifts to reverse to back out of the driveway, throttles it but there isn't a response and the car rolls down our sloped driveway as though it were in neutral but no power. She hit the brakes, check engine light is still on so she puts the car back in park and turns it off. My wife tries to look up the "check engine light" issue in the service manual, but couldn't find anything helpful. She then pushes back on start button and service engine light turns on again. The car does the same thing again when trying to reverse. By this time the car was halfway out in the street but no power, so she asked a neighbor to help her push the car back to the curb while in neutral but it was too tough since it was on an incline. She put the car back in park, powers down and back up for a third time since the car was in the middle of the street. This time the green drive light came on and the check engine light went off. But car seems to stall out again. By this time she's getting a bit frantic, garbage truck is trying to get past, and some nice gardners at a neighbors house help her push back the car out of the way. By this time son is crying and scared... she then calls the Ford roadside service who tells her it'll be about an hour. She then calls the Ford dealership who says she'll have to bring it in. She tries to restart the car again while at the curb, and the service engine light is off and green drive light comes on, and the car starts to work again. She drives successfully to my son's school about a mile and a half away. She then brought it directly back to the dealership repair shop (check engine light still off). Long-story short, they can't reproduce the problem, there seems to be no diagnostics code registered, so they're keeping it over the weekend to see if they can reproduce it during a cold start in the morning. But this is California and the cold morning is 50 degrees. Anyone have any thoughts or experience something similar? Wife is now scared to drive this thing.