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Found 11 results

  1. This today from OASIS: Jun 12 2015 6604-Announcing Emission Recall 15E03 Emission Recall 15E03: Certain 2013 Model Year C-Max Hybrid and Energi, Fusion Hybrid and Energi, and MKZ Hybrid Vehicles - Powertrain Control Module Reprogramming. Please see FMCDealer.com for more details. Etis shows this recall for my C-Max.
  2. Announced today. Oct 22 2015 2139 - Announcing Emission Recall 15E07 Advance Notice DEMONSTRATION / DELIVERY HOLD - Advance Notice - Emission Recall 15E07 Certain 2016 Model Year C-MAX Hybrid Vehicles - Powertrain Control Module Reprogramming. Please see FMCDealer.com for more details. Perhaps one of the forum Ford reps can elaborate.
  3. This today from OASIS: Jul 21 2015 1688-Announcing Compliance Recall 15C06 DEMONSTRATION / DELIVERY HOLD - Compliance Recall 15C06: Certain 2015 Model Year Escape, Focus, and C-MAX - Body Control Module Reprogramming. Please see FMCDealer.com for more details. Anyone have more info? Ford reps?
  4. I spent some time getting my documents in order over the weekend and thought I would post it for everyone else's enjoyment. Overall it has been frustrating to deal with the multiple issue but I still love driving this car. I've had service done in Harrisburg, PA and Charlottesville, VA. I'd recommend either of them as courteous and knowledgeable. I think corporate has been responsive to most issues, I just wish there weren't so many. 2/16/13. Purchased 2013 C-Max (base except winter package) in Feb of 2013. Purchased 75,000 mile 84 month extended service plan with it. I don't think Ford when I think hybrid so the warranty seemed like a good choice. Production date: Jan 2013 2/17/13. First dead battery was observed. Documented with call to Roadside and emails to dealership. Roadside jumped the dead battery and I let it run to charge. Assumed it was a problem with the car sitting on the lot or my mistake. 03/??/13. A dead battery occurs that I jumped myself after purchasing portable charger on earlier advice from this site. 14C03 Seatback weld problem. Car is from affected production date but not part of recall. No problems yet. 04/05/13. Replacement of vapor management valve as the result of a dashboard warning while driving. I think it took two days for the part. 12V was tested and shown to be good. TSB 12-11-8 was applied to flash the FCDIM to address the 12V discharge problem. 06/2013. While on trip, car flashes 4-5 warnings related to issues with HV system and does not start. Roadside is called, but car starts fine after sitting for 40 minutes. I was never able to recreate this. Heat related? 8/12/2013. Oil change. Recall 13C02 Headliner was performed. Recall 13B07, PCM recalibration is performed. 10/02/2013. Mileage refund is received ($550), 13B10 customer satisfaction. Updated to 43 MPG combined. This was my average at the time so this seems like an adequate solution. At some point in 2013, TSB 13-7-10 was applied. Also I vaguely recall an update affecting mileage in response to 13B10, but don't remember that date. These were not on my other invoices so that is another two trips to the dealer. 1/03/14. Routine oil change. No issues. 5/17/2014. Routine oil change. 12V battery fails test. Replaced. Reprogrammed 13b12C. Recall 14S04, reprogram restraint control module is performed. Invoice shows code P2610 appeared requiring reprogramming of PCM. TSB 14-0020 is referenced. 07/16/14. Fuel economy is again updated to 40MPG combined with an additional payment ($475). I currently average 45 without much effort so I don't think this was warranted. 8/18/14. Find car 99% dead while parked in garage. Have car towed in. Dealer performs TSB 13-7-10, clears codes and notes SSM 44559. 12V discharge is currently being investigated by engineering, inspected water pump connectors. Contacted by regional CSM that indicates that he believes the problem is related to prior service not reprogramming all modules. I tell him I've had TSB 13-7-10 done before and don't think this will fix things. Ford offers to refund one car payment as show of good faith. 9/13/14. Routine oil change. Sometime prior to this the rear washer quit working. Faulty lines have been reported by others on this forum. Dealer orders parts but is not able to fit my repair in when I bring the car in for appointment. Contacts me 5 hours after I dropped it off to tell me this. Still need to resolve this. Notice TSB 14-0155. Related to wiring harness and dead 12V. I suspect this has similar routing to rear washer fluid lines. Definitely want to have this done. Maybe it's good they missed the wiper appt., they can look at this at the same time. 09/25/14. Recall 14S21 is issued for my car, restraint control module replacement. Need to schedule. 09/28/14. Notice creaking noice from plastic part on front driver and passenger door. Rear driver door has seal folded under when door is closed. Still need to resolve this. 10/03/2014. Ford follows through with one month's payment. CSM unresponsive to email. I hope he's okay. I need to contact the dealer when I can clear the time to discuss this.
  5. "...The affected cars are 2013-2014 models Ford C-MAX, Fusion, Escape and Lincoln MKZ vehicles and could have a defect related to the restraints control module... more" DOH!!! I just bought a 2014 CMax Energi last night and wake up to this news. :doh: I'm not worried and happy with my Energi and I think most everyone is used to recalls these days. ;) Ford press release
  6. It took 10 months, but I traded in the Cmax for a Prius. The NHTSA recall was the final straw. I find it interesting that Ford told dealers not to sell it or even demo it (saw the letter) but yet they haven't officially told all of those who carry their families in them everyday. And while I'm not saying it is a cover-up, I find it curious why the IIHS hasn't "tested" the Cmax yet but they did test the Fusion that came out AFTER the Cmax and they gave the Fusion a top safety pick. Surely the Cmax wont' get that or else there wouldn't be a recall out there. So I wish you all well and hope that the recall thing works out. The many many problems, the lack of 47/47/47, and the safety recall were all evidence that Ford isn't interested in my business, just interested in selling cars. In fact I ran into an owner of a Cmax that was my same color and such and they were going through the battery nightmare. Thankfully I never had that to deal with.
  7. This from OASIS last Friday. Perhaps one of our Ford reps can elaborate. Apr 04 2014 4801 -Announcing Advance Notice 14C03 Compliance Recall Advance Notice: DEMONSTRATION / DELIVERY HOLD - Compliance Recall 14C03. Certain 2013-2014 Model Year C-MAX, Escape, Fusion, and MKZ Vehicles - Front Seat Back Frame Replacement. Refer to FMCDealer.com.
  8. Found this on FFH forum posted by jeff_h Looks like most of us would be affected by this - SUBJECT: DEMONSTRATION / DELIVERY HOLD Advance Notice - Compliance Recall 14C03 Certain 2013-2014 Model Year C-MAX, Escape, Fusion, and MKZ Vehicles Front Seat Back Frame Replacement AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Date Range C-MAX 2013-2014 Michigan July 23, 2012 through May 28, 2013 Escape 2013-2014 Louisville June 5, 2012 through August 12, 2013 Fusion/MKZ 2013-2014 Hermosillo August 15, 2012 through September 10, 2013 Affected vehicles are identified in OASIS. In addition, for a list of vehicles assigned to your dealership, visit https://web.fsavinli...rconnection.com. This information will be available on April 3, 2014. REASON FOR THIS COMPLIANCE RECALL Certain front driver and passenger seatback assemblies may have been produced with sub-standard weld joints attaching the seatback recliner mechanism to the seatback frame. A sub-standard recliner to seatback frame weld joint may separate and the operator may notice noise in the seatback or a loose or leaning seatback. Sub-standard recliner to seatback welds may also not meet the requirements of S4.2 of Federal Motor Vehicle Safety Standard 207, potentially increasing the risk of injury in certain collisions. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any of the affected vehicles involved in this compliance recall. It is anticipated that a complete Dealer Bulletin will be provided to dealers in the second quarter of 2014, once parts to repair this condition are available. NOTE: Parts are currently not available in sufficient quantities to support this compliance recall. In the interim period, if a vehicle arrives at your dealership with a front seatback that exhibits a loose or leaning condition or for dealer stock vehicles with a customer sales contract, please contact the Special Service Support Center. CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. :sad: Paul
  9. First and foremost, an apology. When I first started looking at the C-Max, I read everything on here and when people would post about dropping off their car for service, I would think, "People...it's just a car!" To all of those people I humbly and sincerely apologize.....I dropped my C-Max off this morning and I miss my car!!! To the dealer's credit, when I dropped it off they told me this was the first FE update and the first headliner recall they've done and they arranged for a rental at Ford's expense. They wanted to make sure they did it right and did not want to inconvenience me. Not so much to the dealer's credit was the rental they provided. A Nissan Frontier with 10k miles on it...but it smells like it's been rode hard and put up wet. I mean really....who left their sweaty gym socks in the fresh air intake??? Why do the brakes suck? (I'm going to have to retrain myself to brake properly when I get my C-Max back - even after driving this POS for only a day!) Where are all my cool displays? Where is the voice control paddle? Where are the controls for everything? And where are my badge and parking pass??? Oh crap! I am the harbinger of doom when it comes to new cars. It's a given that when I purchase a new car, there will immediately be a safety recall. My co-workers call me the albatross of cars. So it was no surprise when I started hearing about the recall. It is, however, annoying when people ask me what kind of car I'm thinking about next so they can run the other way! Oh yeah...one more apology is in order. The dealership hired a shiny new kid...waaaayyyy green behind the ears. I handed him my bike helmet and told him these were the parts for the recall. The poor kid was so new he just stuttered at me until I let him off the hook. I'm so hard on the newbies! Not sure when I will get the C-Max back. I will post pictures of the headliner fix (For real...not the bike helmet) when I get it back and update folks on changes in FE.
  10. Took my Max in for recalls to improve main screen data (temp on 8" screen) and improved phone audio and to make the lift gate more sensitive to smaller feet. All good ideas and looks like Ford is listening to customer suggestions. Well they broke it and now the center screen is blank and there's no audio. Parts are on order. You might want to wait a month or so to schedule for this recall so Ford can fix it.
  11. Received a letter today for Program Number 13B06. It is for the Dealer to Preprogram or replace free of charge the Rear Gate Trunk Module. With my travels, I have not been able to drop my car off. We have had to do a double kick for the Lift Gate to operate properly. I to the point were the first kick unlocks the Gate and the second kick energizies the Gate Mechanicals. Now I will drop it off and go ahead and get the Wing Deflectors, Mud Flaps and the Rear Bumper Protector added.
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