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Found 3 results

  1. Ford (ford@em3893.syncnavigation.com) just sent an email note offering to update my navigation maps in my 2017 C-Max with SYNC 3. The fine print says: "The current Map version is NA 2 21." According to the display in my car, I currently have NA 1 19. It appears that I bought an upgrade in January 2022 and tried to install it. So perhaps some folks can help me out here..... 1. Since the current map in the car is NA 1 19, does that mean that my upgrade in January 2022 was not installed correctly? I did it from downloaded files. 2. Does it make sense to upgrade to NA 2 21? Ford wants $109 for a single upgrade or $199 for a five-year subscription.
  2. I am looking for a download link for the 2.2 version. I am unable to update from 1.0 to the 3.0. Does anyone know where to find it? Thanks in advance! ?
  3. Does this sound familiar? My 2017 Energi's Sync has become laggy and forgetful. Sometimes it works normally, but more than half the time, my button pushes to select radio and phone options have become suggestions instead of orders. It's taken up to 20 seconds for routine button commands like radio tuning and audio source to take effect. Once I got a spam call on my phone, in the car. I'd dumped that call on the phone for five seconds before it came in separately over the SYNC, where I had to dump it again. I've been through one round with the local Ford dealer. Yes, sometimes this happens, and sometimes a software refresh can help. But in my case, it didn't. They've offered to apply that $170 towards a $1000 replacement of the "hub," a unit behind the Sync screen. Have any of you tried this repair? It's the first big repair for my car, whichh has been utterly reliable and trouble free, otherwise.
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