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Found 1 result

  1. I have just had my car for 2 months and it has been in the shop 3 times! 2 for the engine light, and for several computer problems,for a about 7 days all together! Really not happy with the responce I receved from the repair shop and Ford. The first repair shop when I called told me to check my gas cap! REALLY! As you all know it does not have one! Just becouse I am a woman does not meen that I am not car smart! So I went to a different shop and they fixed the purge valve. There is several SYNC, NAVAGATION and CLOCK problems that they know about and do not have any fixes for them! I even have the papers from Ford sating that there is NO fixes! I called Ford and they gave me to the "Reginal manager" She was NO HELP AT ALL she just said that just keep taking it in and we will fix it still has a warranty. And it will get fixed some day (NO IDEA WHEN) It was like all she could do was read a cue card! she had NO ANSWERS for the questions that I asked. She just kept saying "as good will we can offer you free oil changes for the next year" REALLY! I want my car to opperate CORRECTLY EVERYTIME I get in it and drive. I do not care about paying for oil changes. Do not know if I have a bad car or if other people have this bad of a time with the C-Max. I am heart broke becouse i love the style, features and the way it drives but I do not have the time to take a NEW car in to the shop every couple of weeks becouse Ford did not test it enough before selling it. Anyone else have problems like this? Please any information would be greatly helpful. thanks
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