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2013 C-Max Energi MPGe graph stopped working


GSMacLean
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Has anyone encountered this before? Recently my 2013 Energi stopped detecting power usage when in EV mode. The blue instant MPG bar, pointed to by the red arrow in the picture below, stays pinned to the very top, no matter how much I accelerate. As a result, my Average MPG is stuck at 999.9 and never goes down.

 

When the engine is activated, and this MPG bar turns white, it reads correctly, showing the instant MPG for ICE mode. But when it goes back to EV, it's back right up to the top again.

 

I've tried resetting the MPG and a few other things, but nothing seems to change it. Anyone have any clue as to what might be causing this?

Dash.jpg

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I pulled codes from my car, and there were none. I was thinking it must be just a computer issue, so I did the default "fix computer issue" process: I rebooted it. I pulled the negative cable off the 12V battery, let it sit for ten minutes, then hooked it back up.

 

Lots of settings and things got reset, but more importantly: it solved this problem. So I was right, it was a "confused computer" issue.

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