Dashboard/Instrument panel & Air Con not working.

[Time4theshades]

New to this forum, if I've posted under the incorrect subject I apologize. 

 

I drive a 2013 C-Max Energi

 

In Sept of this year I was in a car accident. My driver's door and front driver's fender took the hit. All things are sorted with the insurance and I purchased the car to repair. The car is in great working order as far as driving is concerned. However, my dashboard is completely black and my air con is completely black, surprisingly my radio/sync works with no problem. I don't believe the dashboard has become disconnected anywhere because when I stop for fuel I the message for ready to refuel pops up. 

 

TLDR; Has anyone has any issue where their C-Max's Dashboard & Air con no longer work? If so, is there a reset or something I should look into to fix this issue? 

 

Thanks to anyone and everyone that reads this and responds! 

[homestead]

Sounds like the power or ground is disconnected.  For power check fuses for blown fuse.  There is one fuse panel under the glove box.

Another under the hood and another in the cargo area.  

I would try checking F69 (instrument cluster) in the fuse panel under the glove box.

Look at this page for help in locating the correct fuse.

Good luck

[Time4theshades]

Hey Thanks for the help!

I replaced those fuses to no luck. I'll have to keep trying to see where the failure is located. 

Hoping to find a solution soon as this cold weather is making it tough to drive with no heat. 

 

Thanks again

[homestead]

Too bad that would have been a cheap easy fix.

Yeah it could be a connector on the back of instrument panel not fully connected or something worse but you would have to take apart the dash

to find it.