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Check Engine Light Issue


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7 replies to this topic

#1 OFFLINE   ScubaDadMiami

ScubaDadMiami

    C-Max Hybrid Member

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  • Region:U.S. Southern Atlantic
  • LocationMiami Beach, Florida
  • My C-MAX's Year:2013
  • Current Vehicle:SEL, 303A, Panoramic Roof

Posted 03 November 2014 - 12:18 AM

I now have just under 16,500 miles on my SEL Hybrid. On a Friday afternoon, and while on my way to the dentist, my check engine light came on (steady glow, yellow). The car seemed to run okay, so I went to the dentist, finished my procedure, and I was lucky enough to have the C-MAX start. Next, I ran a Vehicle Health Report, and I took a photo of the check engine light aglow.

 

On a chance that I could get some quick advice from my service advisor, I called his direct number. (I will post a separate shout out about this advisor and dealership.) This was probably about 2:30 on a Friday afternoon. He answered, and I explained my situation to him.

 

After first advising me to call for Road Service if there were any doubt about the car's safety or ability to make it to the dealership, he told me to come on over to have the C-MAX checked out. I made it to the dealership without any problem. The SA completed my paperwork, and had the Service Department take my car in for check-up.

 

About an hour later, my C-MAX was returned to me with the light turned back off. The SA told me that they had to reprogram a module, which cleared the light, and that he would not know which module it was that was reprogramed until getting the final paperwork. Meanwhile, he told me that I could leave before Miami's bad rush hour traffic would start, and he would have the paperwork mailed to me, if I preferred not to wait. Rather than creep home through unending traffic, I took his advice, and I headed for home without incident.

 

Unfortunately, I don't know what was done yet, because this just happened. I'll fill you in on what I find out about what triggered the event in the first place. So far, so good.


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#2 OFFLINE   stevedebi

stevedebi

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 842 posts
  • Region:U.S. Pacific Coast
  • LocationLA
  • My C-MAX's Year:2014
  • Current Vehicle:2014 C-Max Energi

Posted 03 November 2014 - 04:20 PM

Yikes! Check your displays and see if they removed MPGe. Some of the flashes will do that.



#3 OFFLINE   ScubaDadMiami

ScubaDadMiami

    C-Max Hybrid Member

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  • 1,408 posts
  • Region:U.S. Southern Atlantic
  • LocationMiami Beach, Florida
  • My C-MAX's Year:2013
  • Current Vehicle:SEL, 303A, Panoramic Roof

Posted 04 November 2014 - 10:44 PM

The only thing that I noticed is that my EV+ locations are gone. Otherwise, lifetime numbers are still there, but I guess I should double check the details on that.



#4 OFFLINE   stevedebi

stevedebi

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  • My C-MAX's Year:2014
  • Current Vehicle:2014 C-Max Energi

Posted 05 November 2014 - 12:51 PM

The only thing that I noticed is that my EV+ locations are gone. Otherwise, lifetime numbers are still there, but I guess I should double check the details on that.

The EV+ locations have to be relearned, it takes a couple of weeks.



#5 OFFLINE   kostby

kostby

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  • Region:U.S. Great Lakes
  • LocationIndiana
  • My C-MAX's Year:2013
  • Current Vehicle:C-MAX Hybrid SE

Posted 05 November 2014 - 01:36 PM

The EV+ locations have to be relearned, it takes a couple of weeks.

 

From other message threads in these forums, turning the car on and off 11 times in a row at the same location adds it to EV+ memory right away.

If I recall correctly, up to 5 "frequent" locations are stored. Frequency of visits is important: If you visit the same location just once or twice a week, it is not saved automatically.

 

Ford press release, Nov 8, 2012: http://corporate.for...3-feature-37344


Edited by kostby, 05 November 2014 - 01:37 PM.


#6 OFFLINE   stevedebi

stevedebi

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  • Current Vehicle:2014 C-Max Energi

Posted 05 November 2014 - 03:14 PM

From other message threads in these forums, turning the car on and off 11 times in a row at the same location adds it to EV+ memory right away.

If I recall correctly, up to 5 "frequent" locations are stored. Frequency of visits is important: If you visit the same location just once or twice a week, it is not saved automatically.

 

Ford press release, Nov 8, 2012: http://corporate.for...3-feature-37344

Quite possible. I was using the basic information from the 2014 owner manual.



#7 OFFLINE   stevedebi

stevedebi

    C-Max Hybrid Member

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  • 842 posts
  • Region:U.S. Pacific Coast
  • LocationLA
  • My C-MAX's Year:2014
  • Current Vehicle:2014 C-Max Energi

Posted 05 November 2014 - 03:14 PM

From other message threads in these forums, turning the car on and off 11 times in a row at the same location adds it to EV+ memory right away.

If I recall correctly, up to 5 "frequent" locations are stored. Frequency of visits is important: If you visit the same location just once or twice a week, it is not saved automatically.

 

Ford press release, Nov 8, 2012: http://corporate.for...3-feature-37344

Quite possible. I was using the basic information from the 2014 owner manual.



#8 OFFLINE   ScubaDadMiami

ScubaDadMiami

    C-Max Hybrid Member

  • C-MAX Hybrid Platinum Member
  • 1,408 posts
  • Region:U.S. Southern Atlantic
  • LocationMiami Beach, Florida
  • My C-MAX's Year:2013
  • Current Vehicle:SEL, 303A, Panoramic Roof

Posted 05 November 2014 - 11:48 PM

So far, so good. The light is off after both time sitting in the garage and time running around town for a couple of days.








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