I'm incredibly disappointed right now. An engine coolant over temperature warning came on in the car while my wife was driving it. She was just a few minutes from the dealership so I told her to take the car there immediately.
It took the technicians over a day to identify the problem. The car wasn't holding any coolant, it turns out the exhaust manifold was cracked and since the CMAX runs it through there to heat up the ICE faster there was no patching it. I couldn't believe the manifold would crack on a 4 year old car. Parts and labour on the entire repair will run me $3,000 CAD. The part has to be ordered up from US so it'll take at least 4 days for them to repair it. The technicians there said they've never seen anything like it (maybe because they don't work on CMAXs as often?!)
We love our 2013 CMAX but this puts a really bad taste in our mouths. It's an unexpected cost at a really difficult time. Does anyone know if there's anything we can do? Would there be some forgotten warranty or recall that nobody has thought about? It just seems unreal for an exhaust manifold to crack at this stage in the vehicle's life. The car has 115,000 KM on it.
Thanks for taking the time to listen to me vent.
A disappointed CMAX customer
Edited by SillyBear, 12 September 2017 - 07:51 AM.