lkaldridge

Well it's happened twice more including one time at lunch today. Ironically it's not as hot out today. Stopped at the store, all was fine on the way to the store. Less than 10 minutes later I'm back in the car and nothing. Then after a 2.5 hour drive several days ago all had been well until I was about 20 minutes away from my destination and everything just went silent. Once I got to my destination I tried my husband's Edge and everything including satellite was working just fine. Let it sit in the shade for about 30 minutes then back in business again. Found a dealership in the DFW area that thinks they may have an answer. Going to see them this afternoon. Definitely not phone related. I've done all the unsyncing/resyncing, etc I'm also going to ask about the APIM. They told us on the phone this morning it's a module within the system that they think is the issue. Have to see the car for an official diagnosis before they can order the part to replace it. Who knows but ever hopefully I'll finally get this fixed or I'm going to have to high five someone..... in the face...... with a chair! LOL

So I have had my second incident in a week of my Sync system freezing up. Both times it has happened at the end of the day when my car had been sitting out in a sunny parking spot all day and was hot (I'm in TX). As the car cools down, I begin to get functionality back. Frozen screen, no volume, no bluetooth, no nothing. This week had the screen and could navigate in it but no sound. I can spin the dial all day and nothing. Had it at the dealership a week ago and they had no idea what I was talking about but I got them to do a factory reset of the system. They also took care of the recall for the lift gate. Now here I am one week later and SYNC dies again. I know several people have had this issue. Has anyone had success figuring out why it is happening or how to correct it? Took it to a second dealership last night and they acted like I was nuts.