Samszr2
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Adair reacted to a post in a topic: Frozen system and clueless service departments
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Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
Well, temps have now reached into the 90's here in Chicago and much hotter inside a black/black car. The good news is that the system is still working. "Frozen" system has been fixed by replacement of the ACM. How have to schedule the appointment to have the two recalls performed (85 mpg and B-pillar padding) along with the V3.6 update. Hope the rest of you get your systems fixed. -
Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
Well, has warmed up some and the system is STILL WORKING! Next week is supposed to be in the 90's, so that should be the test. I'll try and remember to post an update next week. -
ScubaDadMiami reacted to a post in a topic: Frozen system and clueless service departments
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JAZ reacted to a post in a topic: Frozen system and clueless service departments
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Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
Well the temps were in the upper 80's today and since the car is Black/Black, it was hot to the touch inside the car. Started the car and everything still worked. It just might seem that the replacement of the ACM did actually fix the problem. Would be interested to know if anyone else has had their problem fixed by replacement of the ACM. -
ScubaDadMiami reacted to a post in a topic: Frozen system and clueless service departments
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Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
System is still working (after replacement of APIM - which didn't solve the problem) and then replacement of the ACM which does seem to have solved the problem. However, haven't had any 80 or 90 degree days yet to test the repair. Still in the 70's here in Chicago. Will post again once it warms up. -
Adair reacted to a post in a topic: Frozen system and clueless service departments
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Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
I'll try and remember to post the results once it warms up again here. Had a Ford engineer at the 2nd dealership the day I brought it in. Said he had never seen anything like it before, so doesn't seem to be a problem they know much about. Hope my fix works and everyone can get their's fixed. -
Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
Well my system is still working! However, the temps here in the Chicago area have cooled off into the 70's. Will need to wait for the 90's again to be sure, but so far the repair is still working. -
Adair reacted to a post in a topic: Frozen system and clueless service departments
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JAZ reacted to a post in a topic: Frozen system and clueless service departments
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Frozen system and clueless service departments
Samszr2 replied to lkaldridge's topic in Audio, MyFord, Navigation & SYNC
Had the same problem once it started to get hot here in Chicago. System worked fine while it was cool, but after sitting in the hot sun, NO SOUND and no control. Couldn't hear anything, no source selection, no control of the power button. System seemed to be working because the nav. displayed the correct location and you could watch the song titles change, but no sound. Took it to the selling dealer and showed them phone video of the problem and they had it for 4 days. Replaced the APIM module. Dealer said this fixed the problem. Drove the car home and system worked. Next day after sitting in the hot sun, same problem. Drove car to my local dealer and showed them the problem. Took car to local dealer, they had the car for 4 days and were finally able to replicate the problem. They replaced the audio control module (ACM) and returned the car to the parking lot and left it sitting in the hot sun. When I picked up the car last night the system worked fine. Re-paired my phone and everything worked. We'll see how it works now that I have it back and can fully test it in the real world