I'm a C-MAX owner who is very happy with the way the car handles, but amazed at the numerous poor design elements and the very poor, uninformed dealership service (several different dealers) and overall lack of customer service. And, yes, at least two poor safety features are almost certainly going to kill people - and both should force mandatory recalls. First, the rather poor traction control (at least compared to the Hyundai design) should be convenient to turn off with a physical switch, but instead it is buried deep in the menu settings - and that's an issue if you are suddenly sliding on ice going up or down a hill; not only will you not get control in a panic situation, if the engine kills the car defaults immediately back to traction control - on. This is beyond crazy-bad design, and unlike the GM issue (at least partially related to the users putting too much weight on the key chain), this is entirely on the beancounters at Ford who are too cheap to put a proper switch on the dash. Second, the MyFord Sync system causes severe driver distraction problems by occasional Bluetooth failures causing "In Privacy" notifications. No doubt with so many different protocols it's a challenge for a system to work with every possible phone. However, it is unethical to allow the system to place or receive calls that require the vehicle operator to fumble for a phone that has made a connection and the caller cannot hear you. The system should not receive or place a call that does not allow for two-way communication. The current system is going to cause many serious accidents, and could be easily remedied by simply not allowing any form of partial connection. As it stands, my current firmware can't even perform a Vehicle Health Report. We had the dead battery problem, but I do believe it's fixed with one of the updates. You never know, as dealers always seem to be guessing. In any event, the simple solution (and recommended on any car) is to have a portable battery charger on board - the BD 500 amp version fits snugly in the side net in back. You just have to remember to charge it up on occasion.