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Yes - when ever we get recall notices I always take it straight away and get the issue reported fixed and the sfotware updated. I really love this little car and it would be totally perfect if not for this ongoing battery issue. Mine is the SE model and from what I read it seems to be the one that suffers with this the most. I am seriously thinking of trading up to the latest model but must admit I am scared the same battery issues will playgue even newer models. Surely by now Ford must know what is causing this - why haven't they come up with a permanant fix for it?
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yes - it is the SE model.
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I have a 2013 C-max that has been plagued with battery issues - it is in the service center right now being looked at for it's 7th dead battery. I am at the point where I considering trading it in and although I love this little car I really need something that is reliable and something I don't have to hold my breath waiting to see if it is going to tun on each morning. The question is are the 2014/15 any better - is the battery issue still a problem with them?
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After my last dead battery issue and them finding a faulty cell that was replaced - it has been six wonderful months with no issues on my 2013 C-max but yesterday the dreaded 'dead as a doornail' returned and this time it isn't holding any recharge at all. On previous occassions when we have jump started it and got it going it would be fine but not this time - twice we had to jump start it yesterday and again this morning to get it down to the service dealer. This is now the 7th dead battery. It is sad - this was my first ever brand new car...something we saved a long time for and something that we hoped would be reliable and that I could depend on - and of coarse like so many C-max owners this hasn't turbed out to be the case. Every morning when I go out to start my day I open the car door and silently hold my breath to see if the lights come on and every morning you wait and dread to see when they don't - this isn't how it should be when you buy a car brand new :( Nothing to do now but wait and see what the service department finds this time and maybe also start considering whether it is time to trade it in and actually get a 'reliable' car.
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ptjones reacted to a post in a topic: Anyone receive a compensation check yet?
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it was the battery in the back of the car - a faulty cell they said
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Just got our check today and a new battery in my car too - its a good day :) :) :)
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My ninth time taking my little C-max back in for battery problem and they "finally" discovered it was faulty and have replaced it. I must admit the guys at our Ford dealer were sceptical and I am pretty sure they thought I was some crazy lady when I told about it 'humming' from the back when it was turned off and that I KNEW if it did that .......I had to turn the back on and off to stop it otherwise the battery would dead next morning. Well darn if I wasn't right ! Now it is just a case of wait and see if this battery works any better and for how long :)
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probably a silly question - but how do you find out which package you have - I have looked at all the paperwork I have and the tags and the car - and can't find it?
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I have just had my 8th flat battery ....every time it happens I take it back to my Ford dealer, they run diagnostics, update software and say it is fixed but it never is. It would of have happened even more than 8 times but I have learned to listen to the car when I turn it off....if it is still 'humming' I know it hasn't turned off properely and I just restart the car and turn it off again. Yesterday it went into to have a recall repair done on it - and today flat battery. I am seriously thinking I will have to buy a portable battery charger to carry with me at all times as one of these days it is going to happen when I am not at home. Thankfully to date it has always gone flat between 2.30-3,00 am.
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finally got my car back - they had to get yet another update - something to do with things not turning off properely and draining the battery - they didn't say what "things" even when I asked. They said it what was what also caused the power train fault to appear. I guess we shall see in about 3 months - things seems to ge crazy every three months of so. One thing I know they did fix was the faulty window - yeah no more showers at the car wash :)
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thanks - took it in this morning - so far they can't find what is causing the problem - they are going to do more work on it tomorrow.
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Smiling Jack reacted to a post in a topic: Opening the tailgate with a dead battery
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I have checked the manual and online and couldn't find an answer. I am assuming there no way to manually open the liftback when the battery dies? I store my jumper cables in the compartment in the back and have so much trouble getting them to when I can't open the lift gate. I have learned now and keep then under the front seat.....but seems odd there isn't a manual way to open the liftgate.
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Windows rolled themselves today
Cowspotdog replied to AMSDPS's topic in Alarms, Keyless Entry, Locks & Remote Start
I have this problem on my front passenger side window - it will go up and down by itself - I figure it just gets bored and likes to amuse itself :) :) :) -
I just got the yellow wrench of death while I was driving !!!! - Scared the heck out me - scared me even more when I looked up what is was in the manual. Yesterday I had yet another flat battery and had a 'system error' appear on the screen (never seen that before either) - took about four goes to get the engine turned on..... it eventually did and seemed to be running okay - apart from not being able to reset the clock. Then the yellow wrench today. Is is also weird that the battery always goes out at 2.30 am in the morning - always 2.30 - what gives with that? Into to the Ford dealers yet again tomorrow. Bree
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Got my 'scottie dog' husband on it - his bark is worse than his bite :) They suddenly had an opening first thing tomorrow morning.