Joe Moore III

We just started down the road of a buyback for this issue and 2 weeks later we got the letter.  It's in the shop today for the reprogram.  Haven't heard yet that it is done.  Hoping it solves the problem because we love the C-Max otherwise. :shift:

Is there a second page to this detailing rental car coverage?  I need to find that out before this afternoon so I don't have to rent the car.  Thanks!

I just brought my c-max into the shop for the 13b12 upgrade and I didn't know about the rental car situation.  They told me at the dealership this morning that I'd have to rent a car if they kept it overnight.

Is there somewhere online I can find the information about them paying for the rental that I can bring with me when I go back this afternoon?