whiloh

Thank you. I have FORscan and associated USB to obdII adapter. I will check the forum, and see how it goes. 

Hi all, I had the 3g to 4g modem update completed on 2/23/2022, and took it back to the dealership again on 3/3, to have them refresh with as built data. 5 days later, on 3/8 I was finally able to see the activate my vehicle in the fordpass app. I completed these steps, and was able to see the vehicle, but no data. Over the next couple weeks data started to trickle in. I now have location, fuel level, battery charge level, and it shows I can set up go times. The lock, unlock, remote start, and go times are non functional. I have had a case open with Ford and the dealer now for several weeks with no updates on either side. 

Any thoughts on troubleshooting I can do on my side?