Our C-Max is my wife's 'driver', and we purchased it because we had so many miles on our other vehicles - wanted ONE reliable vehicle in our personal fleet. Although we initially enjoyed the solid build and practicality of this vehicle, it is approaching lemon status. It is currently in the shop for the 3rd time with the exact same problem - battery completely drained for no apparent reason other than "software". It's been through two TSDs, and now we're on to a "Customer Satisfaction Whatever-the-$%&@ they're calling it". My wife is 100% done with it, so now I'm stuck with this thing after we get it back from the dealer. What irks the hell out of me is that Ford puts these TSDs out to the dealers and communicates NOTHING to the owners...just waits for the owners to get stranded. If this is a random problem with the C-Max then why not communicate with the owners who have had multiple issues? Our dealer offers no rental (even though we have a reliable standby Chevy Uplander with 180K miles), and obviously we're spending lots of time and fuel screwing around with picking up our "new" vehicle. Our dealer service mgr. appears to empathize and appear as frustrated as we are, but he does nothing to really help us out - no offer for a rental, no offer to drop the car off at our house, etc. Like everyone else, we don't have time in our busy days to be dealing with a "science project" like this. This whole thing has been ridiculous. So we will get our car back tomorrow or Tuesday and will be sitting ducks until it dies for the 4th time. If it occurs before the end of March, we will file under the IN Lemon Law.
