Spaniel Owner

BTW...my C-Max is an SE, not an SEL. See, after not having it for a week I forgot what it was !!!

## If ##  the dead battery issue is really caused by a bad batch of batteries and not from another parasitic draining source, then after 1.5 yrs of making these cars/batteries why hasn't Ford recalled all the bad ones yet to get them off the road instead of having brand new owners get a bad experience in their 1st year (sometimes first month) of ownership??? The negative effects of this quality issue is more expensive than replacing them all. The bad ones could be traced by a lot code/date code/mfg code.

I still don't think they know what the real problem actually is.

If there have been so many users who post here on the forum with this issue, I don't want to think of how many thousands who don't know about this forum that have the exact same issue (dead batteries)

. Usually posters/forum readers are only 1 to 3% off the total population of actual owners.

Totally agree. I have talked to a couple of C-Max owners in my area. One has had the same problem (3 times, the other hasn't had any problems.

Got my car back after 7 days at the dealer. They contacted the 'hotline' for guidance which indicates to me that they still don't know what the problem really is. They were advised to do much of what I've read here....check for moisture in electrical connections, make sure the cooling fan is shutting off, etc. They were also told to reset all of the modules. Didn't replace the battery this time. Guess we'll see how long it lasts this time.

I have a 2013 C-Max SEL....bought new in October of 2012 because the transmission went out on my 2007 Escape that I purchased new in 2006. This past Friday makes the third time I have experienced a dead battery.  The first time my dealer was replacing the battery and blew a module (or something) and I was without the car for four days. Several months later had another battery put in and now am having to deal with a car I can't drive for the third time. While I have grown to like the C-Max (it was more at my husband's suggestion that we got it), we are almost to the point of getting rid of it. I have been fortunate that all three times this happened my car was at home in the garage, but it also happened when I needed to get to work. The most important thing a car can be is dependable and unfortunately this car doesn't seem to fit the bill. I am also disappointed that the dealership acts like they aren't aware of this being a 'problem' with the C-Max, when obviously it is from what I'm reading here and on other sites.  I don't like being lied to and also don't like that the first thing they say when it is taken in is to accuse me of leaving something on.  I rarely use the USB port and am afraid to charge my cell phone as I fear it will drain the battery.  They have also suggested that I don't drive it enough to re-charge the battery.  While I don't drive great distances very often, I do drive it to work and back five days a week and run errands.  The only day the car might not be driven is on a Sunday.  All I want is a car that is dependable and I don't want to have to be a mechanic to drive it.