I think that the mileage issues combined with the fact that Edmunds has rated the 13 cmax as the least reliable vehicle of the 2013 model year has Ford REALLY providing grounds for class action damages... and yet this is by far the car I've enjoyed the most of any I have owned.... It's almost like they needed another 6 months to get the car right... growl... Give me a credit on my car loan or... a credit on new batteries if I want to run this car for 200,000 miles yet... And also... this is the gentlest, most respectful forum I have seen... the only competition might be from the diesel Cruz forum. (Another contender for my purchase) I am 6 ft 2 with spinal stenosis, and drive 80+miles daily. These were the two cars I could fit into...that were affordable and made mileage sense... Strangely, I never thought I'd get a hybrid. BUT when I got into this car, pain free, I was impressed, when I drove this car I was hooked! A 4 BANGER WITH PICK UP! I bought mine on MLK Day 2014. I have 9800 miles and am afraid to let them even change the oil because of all the trouble I hear about.. I know it also has some software upgrades and seat back issues which worry me because so many here have trouble AFTER servicing! So follow me... I have a car that I love and no one else is crazy enough to purchase, that I have legitimate concerns about its safety, mileage, and obtaining effective, safe service for... What is THAT worth?