I purchased my C-Max SE in December 2012, it is a 13 model. I had my first battery issue in late Feb or early March of 13. not even 800 miles later the same issue, reprogrammed the computer no issues for 1 year, then between April 13 and May 11 2014 it was towed 3 times for the same issue, no starting. 3 batteries have had to be replaced because of collapsed cells (these are the 12 volt). and now they say there is a ground issue - not found... but until the car dies again there is nothing they can do to find it... I have an attorney requesting buy back from Ford - was told NO.. but was offered 3500. I refused and countered with 10,000 and they countered with 8,000... now since they have over doubled their offer I am wondering why. why should I have to BEG to get them to take this car back, I have all my paperwork showing all the issues, the dealership has been on the phone with Ford tech's trying to figure it out, this last time they even took the front doors off trying to find the short... when there is an issue with the electrical system there should be NO question that car should be taken back. I would even accept a replacement - but not a 13 model year. now seeing that some people have been successful with them purchasing a car back, I think that I am going to wait it out... not taking a payoff - I cannot even let the bank repo it because I paid for it in full...