Dottie

I agree, this is very useful.

Thanks.

I am new to this forum.

Thanks for this web site.

Glad to say I have seen at least 7 C-max in my little city of Alameda Ca.

I have a 2013 SE base model with the same issue.

There is a poll on the 'Batteries' thread.

Please vote if you are having any 12v battery issues.

After 5 posts...I am on number 3....you can loop in Ashley for assistance.

Wab.

I have been noting all the TSB numbers on this forum. My car was built in November 2013 and most seemed to apply to earlier builds.

Will  post in 4 more threads, curious what Ashley will advise.

But this FSA does sound 'different'.

I have not received a letter from Ford but I have not opened a ticket with Corporate yet, wonder if that is the driver.

Thanks for your post and link.

I keep thinking what a great car this will be once this battery issue is resolved.

Dottie

I joined this forum to VOTE.

I purchased a C-Max SE, base package on 12/31/2013.

4/14/2014 at a little over 2000 miles I experienced my first dead battery. I had the car jumped and took it to the dealer. They seemed more concerned that the clock stopped and they were not able to reset it. 

6/19/2014 at a little over 3000 miles I experienced my second dead battery. Back to the dealer and this time they replaced the battery. Again the clocked stopped and I was not able to reset it.

I am also having an issue with the USB port, frequently it states the USB is disconnected when it isn't. I go through the menu, select source and my IPOD plays. 

On 4/14/2014 I brought this up and they used TSB 12-11-08 ti 'fix' it but it did not fix it.

On 6/19/2014 I brought it up again and they could not re-create and nothing was done. They said this issue could be a problem with my IPOD and not the cmax media system. Sigh. But I guess anything is possible.

That is the whole story so far and my fingers are crossed FORD will come up with a definitive resolution.

I love my C-Max but the battery issue it making it hard to stay in love.

UPDATE: 8/21/2014.

Third dead battery this AM. Contacted Ashley. Ford Corp (opened ticket), manager of service department! Car will be towed this morning and I will let all know the outcome.

My fingers are crossed that the third time it the charm.