Hi everybody. This week I joined your party. Yippee. My 2013 C-Max Hybrid/5DR HB SEL was completely dead after sitting in the driveway for the weekend. Monday morning I call Ford roadside assist and the Ford service dept at the dealer. 2 hour wait for platform truck (what can you do ?) The doors of the vehicle were not locked over the weekend so no issue getting in, me and the tow operator pushed it to the street ( I'm not sure how he got it into neutral and realeased the steering wheel) where he jumped it with his truck. It started right up and he drove it up onto the platform truck and away they went. It had 2 recalls and check engine light was on, no problems with that. They have no reason why the battery simply died with nothing left turned on. They said they had to order the small 12 volt battery, that took another day. Why they don't stock this item I do not know. When I picked up the car 3 days later my work order mentions nothing of replacing the battery, only that it was indeed dead according to the tow operator and he jumped it and when they checked it it was a "GOOD BATTERY" So they took care of 2 minor recalls and got the check engine light off. They also checked to make sure the water pump shut off after 2 minutes, they said it did. its interesting that the work order mentions Ford SSM44559 which if you look it up it says ford engineers are INVESTIGATING this condition and detailed service inormation SHOULD be available 3rd quarter 2014. This may be a glimmer of hope. My C-MAX is a 2013 with 4500 miles on it. I have a year and a half left on the lease. I live in New York state and already checked the lemon law here. It states among other things the Vehicle must be less than 2 years old and 4 attempts must be made to correct the same issue. Hopefully we will all receive a recall notice that the FORD ENGINEERS have come up with a solution that works for all of us, 3rd quarter 2014.
