blak52

Update: Appointment with Carmax They immediately stated Ford would have to check the issues, so they set up the appointment and gave me a loaner as well! (I'm starting to like CarMax) after the weekend and a day, returned the vehicle and replaced a "vapor seal/tube" and installed software. Must have been dealer software, because I had loaded the most recent SYNC update when I had registered on the Ford website the day after purchase. So now no check engine light, AND I have a rear view camera. Now, will make an appointment to see if they'll "dealer update" the software to activate the NAV that is supposed to be included as well. BTW, I'm really enjoying the drive and MPG's I'm getting on my commute!

Really appreciate the responses! Did all the menu option steps after dowloading owners manual to my tablet and watching videos. Fortunately, still has 12mo/11k miles left on factory warranty. Appointment on Friday with high hopes for resolution!

Any idea why or possibly how these features could be turned off/removed? I've completed the software update as well.

I tried posting the window sticker. 302A with added audio and Nav, rear view camera as well. Thanks for the responses and the link!!!! Now, to just figure out why they are not functioning........but having the window sticker to take to the dealer sure is helpful!!

Hello all, I regret NOT knowing better to check this forum prior to my purchase from Carmax. I was so excited about my purchase, I did not do a thorough check of the systems. I have a camera above the license plate, no rear view when placed in reverse. I also have an A5 SD card, but no navigation. Are these features that I can get "turned on" or "activated"? Any Google search I perform gives me "hack" results, meaning bypass system fixes. So far, VERY happy with the car itself. Going to join Fuelly and start posting some MPG's!