I'm at 7,574 kms today. I bought mine Sept 30, 2014 and I have the Full Ford Extended Care for 5 year / 120,000 kms with $0 deductible and instant rental allowance. I am working with my dealer, Hallmark Ford who are very good to deal with, and they are contacting Ford Engineering about the issue. I was in the auto industry for 17 years and really the intermittent problem is the worst kind. I know if I was the Ford dealer, I would be at a loss for what to do and would want instructions from Ford as to what to look at.