jaw444

Thanks - i appreciate it. i don't remember if she clicked an OK button after selecting the correct time, i remember she was looking for some kind of Save button or some way to tell it to save, i will ask her later if there was an OK button. She said today that the clock is apparently broken because now it just keeps going back and forth between 12pm and 1pm, it will tick off the time from 12pm and then will reset back to 12pm when it reaches 1pm. So she may have to go to the dealer. I will tell her to try reseting the date and then the time, just to find out what happens. thanks!

The car is not SEL, i don't think. It's not the top of the line model, it does not have back up camera or Sirius radio. the model was not given in the documentation. Is it shown on the body of the car? like i used to have a Honda Accord SE and it said SE on the body. The car has Sync rather than MFT

Thanks, i will find out.

I am posting this on behalf of my friend who has a 2015 C-max hybrid. She had the car in for service because it was having an issue where when she would depress the gas pedal after being stopped, to go forward, the car did not respond at all to giving it gas. It had a delayed response by several seconds. i have been with her when this has happened. The car just doesn't go, like when a red light turns green, she presses down the gas and it doesn't respond. Then a few seconds later, it does go forward. When she asked about it at the dealer, they said she was probably pressing the gas pedal wrong and it was just doing a hybrid thing. But sometimes it worked fine. I have a Prius and has never done anything like that. Press the gas, it immediately responds. So, she had the car in for service yesterday. When she got it back today, after she left the dealer, she noticed her clock was off by an hour. It was an hour ahead. It's always been fine before. She tried setting it to the correct time but she said it just goes back to the wrong time. I think it stays on the same time, 12:43pm. When we were together today, she had the instructions on how to set the clock and was trying to set it when she picked me up. She set it to the correct time, but she said "How do i save it?" She couldn't see a button or anything to activate to get the clock to save the new time and she said every time it just goes back to the wrong time. The instructions did not mention a save button or function. The clock switched the time back to the wrong time again. Is there a way to tell the clock to save the new time you set it to when you change it? Or might there be something else wrong with the clock and if so, is there any fix for it that the customer can try? She has a busy schedule and doesn't want to go back into the dealer again if possible. (So far today, the car has not repeated the delayed response to the gas pedal being pressed).