Sonya

AutoZone and O'Reilly said that they can't check batteries in electric cars. My local Ford dealer doesn't do it for free. I called the dealer where I got it from and I'm taking it back to them on Saturday. It wouldn't start again after work. When I got it "jumped" and started, the EV indicator said that there was still charge. I really do not understand what is going on with this car.

Mine is an Energi. Good to know that they might do a free battery check. I will definitely ask about that. It will be hard with my work schedule, but it seems like something that I need to get done.

Thanks for the link. According to that link, the only "outstand field service actions" is about the sync feature.

Thank you for the welcome and for helping me. My answers to your questions will be in bold: 1) Did you but it from a Ford dealer? No, it was from a dealer but not a Ford dealer. 2) Did you leave anything on like the lights or anything plugges into the 12 Volt outlet? To my knowledge, no, nothing was left on. 3) If the 12 V battery is original, it could need replaced as it is likely approaching 5 years old. Thank you. Maybe I need to go to my local Ford dealer to have that checked out. 4) 2013 MY did have 12 V issues. There is a TSB to "fix" the potential causes. You need to make sure your car is up to date with respect to recalls and customer satisfaction programs. Thanks for the info. Sounds to me like I need to make an appointment with my Ford dealer.

I just bought a new-to-me 2013 C-Max. (I traded in my 2000 Dodge Dakota, so this is a big switch for me.) I charged up my car last night and took it to work this morning. No problems or issues in the morning. I left work, walked to my car, and the car wouldn't start at all. It was dead-dead. I had to have someone "jump" me to get it going. Is the engine battery bad? Do I need to keep it charging while I'm at work? Should I call the dealer? Other thoughts? Thanks in advance for any advice!