I just got my car(C-Max SE) back from the Ford service center. Back in Feb. 2013 we went out to the garage and the battery was dead. We had driven the car the night before. We called the roadside assistance and he put a battery pack on the battery and got it going again,. We bought the car in Dec,2012 and it was manufactured in Oct. 2012. The car had 1897 miles on it when the Feb. incident occured. We called the Ford dealer at the time and he said we could bring it in to be checked out. We never did(thought it was a fluke) and things seemed fine until this past Sat. morining. Same thing except that it would not hold a charge. I ran to the computer to Google the problem. I was livid! It had to be towed to the Ford dealer. It had just under 5000 miles on it. Thanks to this forum I knew there was a problem with other C-Max cars. I basically told the service department what I wanted done based on the info from this site. They replaced the battery and installed the May software fix. I suppose time will tell if this works. I think Ford should have at least sent out a letter to C-Max owners to be aware of the problems. But of course if word got out about it, their sales may drop. We love the C-max...comfort, mpg's and style and have never bought a new model the first year. I did read that C-Max was in Europe for a while now. We just got back from Europe and saw a few on the road. Thanks to everyone who has posted and shared info. I'll definately check this site for updates. Mod edited: to remove huge spacing in post, improve readability.
