Folks! I tried doing all your recommendations and the blurriness/white halo didn't improve. Took it to the local FORD dealer where I purchased it about 1-2 weeks ago....I am still waiting for them to call me and tell me the camera has arrived. BTW, I asked and they didn't tell me if they were covering the cost since I had just purchased the car USED 2 weeks earlier. Long story short, I ordered a USED tailgate handle in BLACK. All the switches, lights AND camera included for $80. I am a little handy so I got the part today.....and pulled off the door trim which was too easy. Six nuits holding the handle in place, left the old wiring in place and reattached the new black handle. Panels snapped back in place......lights, switches and CAMERA work. Upside: Saved a lot of cash....The new handle is a lovely accent.......making my C-Max unique in the Orlando area. Downside: Camera is same part number as mine broken one... the close-Up feature doesn't work! I can live with that! Oh...I had purchased one of the camera's listed for the 2017 C-Max letter ending "C" for $80...it worked with the same limitation (no close-up feature) and fits perfectly in the handle.
