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Jean Marie

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  1. My 2013 C-max (60,00 miles) has died on me twice so far. Each time, about a week before she goes, the entertainment (radio) quits. A few days later, I cannot hear phone calls through the bluetooth. Then, one morning, I go out to start her and there is nothing. The first time this happened, October 2018, AAA jumpstarted it, got it to the dealer. (The battery replaced 5/2016.) They checked everything and we thought we were done. In November, it started again with the radio. When we got to the shop, they kept it for two weeks trying to replicate the problem but with no luck! They replaced the TCU module, checked all of the systems and sent us home. A few days ago, the radio went out again. Yesterday the phone on bluetooth didn't work. Now I am waiting for the car to be dead. Of course, it's a holiday weekend! When I called the shop, there was no one there. I'm nervous about taking the car on any long drives and wondering if I should look into a new car. I really do like the size and drive of my C-max...until she dies. Thanks for any thoughts!
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