bobco2006

My Veepeak has OBDCheck VP11 printed on it. Sorry for the late reply. Hope this helps LeGrandChienRouge.

I have a 2013 SEL. It did the same thing. I had to update the sync software. I am now at version 3.10 and the pop up messages go away when the condition that caused it goes away. You can check the ford owners site Download The Latest Update For Any Ford® SYNC® Version | SYNC Updates | Official Ford Owner Site as well as search on this forum for help to update.

Thank You C-Max Forum members for your information. I was able to replace my 12 volt battery using an Advance Auto 67R battery. They had an online code for 25% off that saved me $40. Nice. I also was able to reset the Battery Monitoring System using a Veepeak OBD2 scanner and the free Forscan app running on my laptop. It seems like the laptop version has more features than the Android version. I did not need to upgrade to the advanced version of Forscan. Thanks again to all of your help!