freddial

Sorry to hear of your problems, Momcop. I started this thread and then another after I had "A New Problem". Well, after the service on the new problem I lost confidence in my dealer's service department (I had already lost confidence in my C-Max). Then, last weekend, with my C-Max at 9,500+ miles, I decided to change the oil. I became so frustrated with the lack of information in the owner's manual on jacking points, oil change, etc. I decided this wasn't the car for me. I traded it on a new Toyota Double Cab pickup. My wife and I have planned a three week road trip to Oregon, Washington, Idaho, Montana and Wyoming and we had decided that we couldn't take the C-Max for fear of getting stranded; from there it was a simple decision to get rid of it. Good luck to all of you with a C-Max and good luck to Ford with resolving the problems.

Got the car back today. Service adviser said they had found a couple of codes and also found a loose ground connection. The service summary I got said they couldn't verify the problem I described and said the battery was loose. (?) Not sure what that meant and it didn't say that they tightened whatever was loose. Car seemed fine driving home. If I have any more problems think I will try taking it to a different dealer and only leaving it if I can get the problem to display when I am at the dealer. I liked this car a lot for the first 6,000 miles during which I had no problems.

See "Dead Battery and now Cruise control". Got the car back a week ago. Drove from Sacramento, CA to San Diego, CA this past weekend with no problems. Cruise control worked fine. (like it did for first 6,000 miles). Then, a couple of days ago, while I was still in San Diego, the screens started acting up. First, C-Max seemed to forget what screen I had selected, both display screens revert to what I would call the "home" screen. Compass or leaves on right, Top menu on left. Also, the radio comes on when I turn the car on even though it hadn't been on before when the car was last running. Also, at the end of a trip, the screen that displays for a few moments and tells you how many miles you went, what your MPG was and how much was EV does not display. That screen is black! This happens two out of three times, other times it is normal. Took the car to the dealer today; they didn't have anyone available to work on it, so I have an appointment tomorrow. I don't have high hopes.

Got the car back on 7-3-2013. (I was away for a month - it didn't take that long to repair it.) They replaced the clock spring which should fix the cruise control. They performed TSBs 13-04-13 and 13-05-01 to remedy the dead battery. 13-04-13 involved reflashing the FCDIM (whatever that is and 13-05-01 involved reflashing the DC/DC Converter. I'll be driving the C-Max from Sacramento to San Diego tomorrow (about nine hours). Should be a good test of the cruise control. I'll report back in a few days on how it does.

Bought my C Max in early November. Have over 7,000 miles on it so far. Until about 6,500 - no problems. MPG constantly getting better. Have had as high as 54; more commonly high 40's. Now the problems: About six weeks ago left home for a five week visit to the beach. On the way, cruise control would not work. Up until that time it worked flawlessly, Took it to the dealer at the beach; they could find nothing wrong and cruise control was working fine when they returned it. A few days later, tried cruise control; would not work. After that, every time I drove the car I tried the cruise control. It worked a little less than half the time. If it worked when I started the car, it would work until I turned the car off, even if I turned the cruise control off and on. If it wouldn't work when I started the car, it would not work again until the next time I started the car. Got home a couple of days before Memorial Day weekend. Washed the car on Monday, Memorial Day. Car started fine. I backed it out to wash, drove it back in afterwards. Everything normal both times. Today, the day after Memorial Day, I go to back the car out, it is totally dead! Had to jump it to get it out of park, but it would not start. Called roadside assistance; it is being towed to dealer. I'll update when/if I know more.