Thanks for this information. Unfortunately, I'm finding this too late for one of my 2013 C-Max. 122K miles tranny went out. Dealership said $7K to replace. I called a mechanic friend. He talked to his transmission guy. Said only Ford dealer can replace. I sold the car for scrap. $1500.
However, I have another 2013 C-Max with 102K miles. This will be good to know for the future. I now have to decide whether to dump it now while I can get some real dollars for it or wait until this happens again and try having a salvaged unit put in.