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TSB 14-0220 INTERMITTENT LACK OF A/C - AFTER EXTENDED DRIVING AND HOT HUMID CONDITIONS - EVAPORATOR CORE ICING Publication Date: December 8, 2014 FORD: 2013-2014 Escape 2013-2015 C-MAX LINCOLN: 2015 MKC This article supersedes TSB 14-0218 to update the Parts List. ISSUE: Some 2013-2014 Escape vehicles built on or before 7/22/2014, 2015 MKC vehicles built on or before 7/13/2014 and 2013-2015 C-MAX and may exhibit an intermittent lack of Air Conditioning (A/C) and/or a loss of airflow from the vents. This may occur after extended operation in hot, humid conditions. This is likely due to the evaporator core icing. ACTION: Follow the Service Procedure Steps to correct the condition. SERVICE PROCEDURE Evacuate and Recharge the A/C System. Refer to the Workshop Manual (WSM), Section 412-00. Make sure the same amount of oil recovered is returned to the A/C system. Replace the cabin air filter. Refer to WSM, Section 412-00.Replace the evaporator temperature sensor. Refer to WSM, Section 412-00.

TSB 14-0073AIR CONDITIONING (A/C) COMPRESSOR NOISE HEARD INSIDE THE VEHICLE CABIN Publication Date: April 10, 2014 FORD: 2013-2014 C-MAX ISSUE: Some 2013-2014 C-MAX vehicles may exhibit a customer concern of excessive A/C compressor noise heard inside the vehicle cabin, especially at vehicle speeds 65 Km/h (40 MPH) and below. ACTION: Follow the Service Procedure steps to improve the condition. SERVICE PROCEDURE The following procedure will reduce the noise level inside the vehicle cabin. Some amount of A/C compressor noise will continue to be present after performing this procedure and should be considered characteristic. Replace the right front fender splash shield with a revised part that is equipped with enhanced sound insulation material. Refer to Workshop Manual (WSM), Section 501-02.Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 89.02 and higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

I currently drive a 2014 Chevy Spark and am getting really irritated by ongoing driveability problems (hesitation, lurching at slow speed, RPM's revving high between 35 - 45 MPH with no change in performance) and a really weak a/c system. Problems on this car appear to relate to outdoor temperature, as driving in the fall/winter was much better. I drive a lot (avg. 2,000/month). Chevy dealerships service in my area are all pretty lousy, though I am trying another one this week to fix ongoing and new problem with possibly suspension. It only has 22,000 miles. So... considering taking the $$$ hit and going with a C-Max hybrid (not Engeri). I live in south Florida where much of the year is hot and humid. I've read that mileage suffers with the C-Max in cold weather. How does it fare in HOT weather (like 90 degrees plus)? How much does using the a/c affect MPG? Any other issues with the car in hot, humid weather? Trying to decide if it's the "right" vehicle for me? I drive a mix of city and suburban roads with some highway (about 3x month on I-75 at about 60 - 73 mph). Car is often kept outside in sun and heat. ALSO... anyone with the panoramic roof... how effective is the shade at keeping out heat during day? I love a convertible, like a sunroof, but think the pan. roof may be a good compromise in allowing views of starry nights and during cloudy, rainy days without getting wet or outrageous wind noise experienced in an open sunroof. Anyone in Florida or similar climate with this type of roof.... comments? Thank you in advance for any feedback!