Even the great-grandson of Henry Ford experienced problems with Ford's Sync From the 11 OCT 2016 ComputerWorld.com http://www.computerworld.com/article/3130067/car-tech/ford-engineer-called-myford-touch-infotainment-system-a-polished-turd.html Above article refers to articles in 7 OCT 2016 Detroit News http://www.detroitnews.com/story/business/autos/ford/2016/10/06/myford-touch-system-suit/91704242/ and 30 SEP 2015 article in class action lawsuit for multiple states https://www.hbsslaw.com/uploads/case_downloads/myfordtouch/myfordtouch_hagens_berman_third_amended_complaint_redacted_.pdf