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2013 CMax Hybrid, 100k miles. 4th OEM battery installed at 97k, now failing. Radio/nav has failed several times in our 3 years of ownership, always resetting itself after pulling a fuse, or...after each battery disconnect/replacment (3 replacement batteries!!!!) Entire entertainment window is now black. Dealer just phoned, says it's the APIM module, $1k+ to replace, WITH NO WARRANTY after replacement. ??????? YES, he says, they fail all the time. YES, he says, Ford hasn't figured it out, and the entertainment module/software is sold to them, "by a vendor that visits" the dealership. He claims the vendor isn't even a Ford employee. ????

I have a problem with NAV "Navigation fault, please see the touchscreen" I'm not having any other problems with the touch screen. The NAV recycles every couple of minutes which is very annoying, it doesn't forget the destination, it just keeps on rebooting. Taking it in to FORD next Tuesday to have a "Specialist" look at it. :headscratch: Paul

I am having a really tough time using navigation to set destinations. There seem to be several issues, which I will try to illustrate below: 1. Changing states. When I set a new destination for a different state, unless I know the zipcode of that destination, I am unable to change the state I'm in (<--lol) This renders nav completely useless. How do I override this? 2. N, S, E, W street names. I am having difficulty getting nav to ask me which street: "West 4th street" or "east 4th street" when I type "4th street." Also renders nav useless. 3. Picking house numbers. When I try to set a destination, I am first setting city, then street, then street number. But when I do this and reach the house number, the number pad is dimmed out and unavailable, leaving me only with alphabet options for house numbers! Also, useless nav! 4. Voice activated nav. 100% fail. I have never, ever gotten this to work! I mean, what's the point of using MFT nav if it takes 20 minutes in the garage to set a new destination? I almost exclusively rely on Google maps through my iphone 4s speaker at this point. 5. Selecting the best route. Before I "upgraded" to 3.5.1, I would be presented with several route options and asked to select the one I want. Now after 3.5.1, I never get to select, and the default also often puts me right in the middle of traffic jams or construction! Does nav even take traffic into consideration? The only time nav works is if I select a previous destination. What the heck am I doing wrong here?